so, for normal person, for tracking packages, it's useless, and here's why. When you use the website, you can see at which points what happened, in the app you cant, you get an amazon style progress bar, without any actual info or times. The other thing is, it sends you a notification when the packages arrive. which you also get trough email, and since it's 21st century, that email also gives you a notification. Basically it offers less functionality than the website. :/
16 people found this review helpful
September 22, 2023
Hello, thank you for your feedback. We are planning to improve the tracking function so that it shows more details as on our website. We will be happy if you give us a chance to prove that our services are the best 😊 Nikola from Packeta
I've been trying to send a package for 2 days, but I can't, because it doesnt let me save my personal infornation! It deletes them every time I go back to the "send a parcel" screen. Also last time, when I was waiting for an authentication code, it didn't send it right away, but at 3 AM when I was already asleep. Only negative experiences so far, it's horrible!
13 people found this review helpful
September 22, 2023
Dear Greta, we are sorry to hear that. We have already solved the issue with personal information input, so you should be able to register now. We will be happy if you give us a chance 😊 Nikola from Packeta
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Can't even register properly Asks for a phone number, on the left side you can choose the country number pretext but when you try to enter the number it wants you to put a "+" in front. You have your pretext on the left! When I include the pretext, it is too long. I tried any reasonable way of writing a phone number but it's still invalid. There's not even an example. EDIT: Managed to register and also got a quick reply, so changing the amount of stars to show some gratitude.
1 person found this review helpful
November 6, 2023
Hello, thank you for adjusting the rating, I am happy that my advice helped to solve the issue 😊 Nikola from Zasilkovna