
A Google user
the system design is very poor. The app shows you that the driver will arrive in 3 mins but the driver actually arrive in very different time. The app can't estimate the time since the app show 3 options ( 3 mins, 6 mins and 9 mins) to the driver when they decide to take the trip. Therefore, it is driver decides the time not the real-time data such as traffic ect.
18 people found this review helpful
In our latest driver app already give the estimated in really direction and traffic data. it's getting better now. Thanks for your suggestion.

Zarah Apostol
It looks nice and easy, I didn't try yet. But it will be more comfortable if they can upgrade the app with english translation below the chinese characters. I hope someday because it's hassle to screenshot everytime what will pop up on the screen. Thanks
6 people found this review helpful
台灣大車隊55688
November 14, 2021
We apologize for any inconvenience caused. Thanks for your valuable opinion. We will inform your feedback to related department for improving our user experience.
If you have any question, you can send us an email: "c.s@taiwantaxi.com.tw" or calling our customer service center#55688. We will assist you as soon as possible.

A Google user
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This taxi app requires access to all your photos, videos, messages, contact list, everything! Way beyond what's needed to deliver the service. Insane.
21 people found this review helpful