With the occurrence of violent crimes at an all-time high and theft on the rise, you need to be prepared to protect yourself, your loved ones and your belongings. That’s where MDDR comes in to save the day – and potentially your life.

Ever wondered how your loved ones could come to your aid in an emergency situation if you weren’t able to call for help yourself? Or vice versa? TrackBox have made it easier than ever with the Mobile Device Data Recorder (MDDR) App. Using the same technology as in-flight aircraft data recorders, missing persons and hostages can be tracked through their mobile phones with this ground-breaking app. It is designed to support the TrackBox Emergency app.

The app also aids recovery of stolen mobile devices that have the app installed on them. The device essentially becomes a mobile ‘black box’ that allows us to trace its whereabouts and access data recordings that provide us with further valuable insight into its location – and the thieves themselves.

NEW: Activate a silent panic and ensure your phone remains secretly on during an emergency or theft of mobile device by activating MDDR 'Safety Off'. Reduce the risk of criminals stealing your mobile phone and keep your phone in 'false off' mode during an emergency so that you can be tracked by activating MDDR Safety Off. This ensures that only you can turn your mobile phone off by entering the MDDR Safety Deactivation PIN number.

This pioneering tracking technology will only be used in high level investigations and for lifesaving intervention purposes, as well as stolen cell phone recovery. The collection of mobile device data will assist and facilitate the investigation of:

• Murder
• Rape
• Abductions
• Armed Home and Business Robbery
• Hijacking
• Hostage Situations
• Missing Persons Cases
• Serious and Violent Crimes
• Vehicle Accidents & Scene Reconstruction
• Mobile Device Anti-Theft and Recovery
• Anti-Data Theft, Spyware and Privacy Protection.

Our authorisation process is rigorous, with 6 steps required before access is granted for a fixed time period only. These steps must be repeated for full access to be granted. Your data will at no point be released to your emergency contacts or the general public – it remains completely confidential.


A call to the Emergency Response and Prevention Centre (ERPC) is initiated by a customer or a nominated emergency contact.

The Violent Crimes & Technology Support NPO (VCAT) agent will retrieve the victim’s emergency contacts and call each one until they get through to one.

While on the line, they will ask if the contact is willing to authorise the unlocking of the MDDR app on the victim’s phone for high level tracking and data retrieval.

If they agree, the VCAT agent sends an OTP to the emergency contact and to the National Duty Officer.

While on the phone, the VCAT agent enters the OTP that was sent to the emergency contact and gets the authorisation from the National Duty Officer.

After entering both OTPs, a case is opened and the VCAT agent can unlock the MDDR app on the victim’s phone and view live and historically recorded data.

NOTE: This application requires administrative rights on your mobile device in order to function. It asks for the ability to erase all data, change the screen lock, lock the screen and set screen lock password expiration. This allows us to lock your phone and change the password in the event of theft so it cannot be used. Worst-case scenario it allows us to remote-wipe your phone if it cannot be recovered.

RSA Pat. Appln 2016/01552
RSA Pat. Appln 2016/06119
PCT Intl. Pat. Appln PCT/ZA2017/050014
RSA TM Applns 2016/22381-22383
RSA TM Applns 2016/33666-33672
TrackBox Technologies (Pty) Ltd
Together SA CAN 159-447 NPO
Together SA CAN NPC 2013/089627/08
SAG PSIRA 2277729
SA CAN PSIRA 1711922
Trade Marks and Copyrights Apply
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34 total

What's New

Updated feature set to include silent panic and safety off modes which keeps mobile device secretly on and traceable during emergency. Activated by unique user defined PIN. Emergency contacts update direct from app

App health check – checks app is on latest version, and that setup wizard has been completed

Updates to technical development of the app, improved visual user experience, custom wizard guides the setup process. Increased information included about MDDR

Added MyVault signup
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Additional Information

December 10, 2018
Current Version
Requires Android
5.0 and up
Content Rating
Offered By
TrackBox Technologies (Pty) Ltd
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