
Adrian Grama
I'm entering my contract number as provided in the Vechicle insurance policy but I'm always getting the message that The format of the contract number is not valid. I'm totally lost here and I don't know why is it so complicated to have an overview of your contracts inside the app. The Verification process has been fully executed by the way.
2 people found this review helpful
Allianz Deutschland
February 8, 2023
Hello Mr Grama, Thank you for your feedback. Normally, your contracts should be displayed after a successful registration and identification. It would be best to contact our Service Center (https://www.allianz.de/service/kontakt/) so that your contracts can be checked. Your MAZ-App Team

Sophie
The app is working fine. However, I have a question: why the app and the website do not allow to register with a mobile phone which is not German? If you live nearby the border, the foreign operators tend to have much better coverage. Surely, with communications going mainly through the Internet, the reason is not that this would be too expensive !?!
9 people found this review helpful