BA-mobil

Bundesagentur für Arbeit

About this app

BA-mobil is the customer app of the Federal Employment Agency.

Please note:
BA-mobil is NOT an app for two-factor authentication (TOTP), but rather makes it easier for you to contact the Federal Employment Agency.

With BA-mobil you can access selected functions of your online profile at any time.

Are you registered as unemployed or looking for work?

Do you already have access data for your customer account at the Federal Employment Agency?

Do you have a personal contact person?

Then you can LOG IN to BA-mobil WITH YOUR ACCESS DATA. You already know the username and password from the Federal Employment Agency homepage: www.arbeitsagentur.de

Some selected FUNCTIONS from BA-mobil:

• CURRENT INFORMATION:
You can keep track of your upcoming appointments, new messages, placement suggestions, applications and much more in one place (also via push notification).

• TO UPLOAD DOCUMENTS:
Upload documents relating to your request and submit them digitally to the Federal Employment Agency.

• MAILBOXES:
You can view your messages in the benefits and placement mailbox at any time and, among other things, contact the Federal Employment Agency on the topics of cash benefits and advice and placement.

• MANAGE APPOINTMENTS:
View your upcoming and recently past appointments, save the appointments directly in your smartphone's calendar and use the map app on your smartphone to show you the route to your appointment location.

• NOTICES AND EVIDENCE:
Notifications and evidence can be displayed to you as a PDF file if you have agreed to this in the portal.

• REPORT CHANGES:
Inform your agency about important events. For example, you can easily submit a photo of your certificate of incapacity for work via your smartphone.

• TRACK PROCESSING STATUS:
View the current processing status of your online applications at any time.

We are constantly developing BA-mobil further. We look forward to receiving feedback in the store.
You can also provide anonymous feedback about the app using the form within the app.

If you have any help issues, please contact our support hotline.

You can find the declaration on accessibility here: https://www.arbeitsagentur.de/sperr-melden/erklaerung-sperrfreiheit

We look forward to helping you move forward with BA-mobil.

Ratings and reviews

Same as the people who work there, completely and utterly useless. App is unstable, crashes half the time, incoming mail can not be read or isn't shown. Worthless!

How??? How does the system manage to forget my password?? I have it written down so I know it's the System's fault. Why is it impossible to change my password?? Why is there an "unlock" request that doesn't do anything?? How are government apps this bad?? I could literally Develop a better app in a week!

Unnecessary, not really needed. It does not work but you got forced to deal with it. As many others say, not in english ( but you got blame anyway if you don't speak german). Now... got told I have to use it because all should go over here without any analogy ways. All who have no or less access online get then no more money and are out!? With this not really work or wanted by all a worse step! Why force to this when it work analogy and email much better?

What’s new

• Notwendige Anpassungen.