Post & DHL

Deutsche Post AG

Contains ads

About this app

With the free Post & DHL app, the most important postal and parcel services are at your fingertips at any time and anywhere on your smartphone or tablet - from purchasing stamps or parcel stamps to tracking shipments. As a registered customer, you benefit from additional advantages.

TRACK
• Shipment tracking including barcode scanner
• All shipments at a glance including delivery time and detailed information
• Book all available delivery options for a shipment
• Letter announcement: Free announcement of letters that will be delivered shortly, including envelope photo and push notification
• Show shipment status for letters (e.g. registered mail or priority mail) and goods mail
• Scan matrix codes on stamps before sending and use basic tracking for letters
• Find out more information about the stamp and the motif after scanning
• Save and manage up to 10 programs
• Push notification about the current status of the shipment and new letter announcements
• DHL Live Tracking: Track shipments in real time on a map including countdown and delivery time window

Additionally for logged in users:
• Store and manage up to 100 shipments
• Automatic display of many packages with postal numbers
• Digital notification for delivery to a desired location, to a neighbor or to the branch
• DHL Live Tracking: On the morning of delivery, you will receive a package notification via email and/or push message indicating the 90-minute delivery time window and, for many shipments, an additional notification approx. 15 minutes before delivery

FRANKING
• Purchasing postage for parcel and parcel shipping within Germany, the EU and the world
• Booking function for pick-up orders
• Access to local and online address book to select recipient and sender addresses
• Combine shipping stamps in increments of 10 as needed to create a savings set and save up to 20% on shipping costs
• Payment function via PayPal, credit card or direct debit
• Display of a QR code for free printing of the mobile parcel stamp in branches, at packing stations or at the delivery person
• Display the parcel stamp as a PDF for printing or forwarding as an email
• Cancellation function for purchased shopping carts
• Display of shopping carts from the last 30 days
• Request postage for postcards, standard letters, compact letters and large letters in the app, pay online and immediately use it as a mobile stamp or internet stamp
• Determine the appropriate postage with the help of the postage advisor

Additionally for logged in users:
• Synchronization of DHL Online Franking shopping carts for the last 30 days
• Save your favorites in your DHL customer account

LOCATIONS
• Pack station, parcel box & branch and parcel shop search including information on opening times, offers and distance
• Results as a convenient map & detailed list view
• GPS-assisted search or manual entry possible

PACKING STATION
• Details about Packstation shipments (including collection code)
• Operate app-controlled packing stations without a screen via app
• Display of the location or address where the package is ready for pickup
• Be informed via push as soon as your package is ready for collection at the branch or packing station
• One-time activation of the area using an activation code via SMS and additional device activation, e.g. by scanning the customer card or an activation code by letter.

MORE
• Display your user data
• DHL customer account:
o Manage your settings for receiving parcels and letters and receive your parcels flexibly, e.g. at the packing station
o By participating in the bonus program, you collect valuable points when sending via online franking and when receiving parcels, which you can redeem for postage and shopping vouchers
• Configuration of push notifications
• Help, Services & Info: FAQs, customer service contact (Facebook, Twitter or service chat) and further information

Ratings and reviews

Tried to use the app to have my packages delivered to a "Paketstation" since I work and am not at home most of the time, but I need to verify my account to do that. I tried doing that with the "PostIdent" option, but every time I try it, there is just a message that an error occurred, but not what the error was or how to fix it. No solution could be found online, just complaints about the error.

Overall it is mostly working okay, despite occasional outages and issues. Sometimes certain features do not work, for instance the option 'An Packstation/Filiale umleiten', which is a crucial functionality for me, is not available at the moment. The error handling in that cases is quite bad, they tell you even that it is not working, however they do not state what is the reason behind it, whether you could fix it on your side or whether you can expect a fix. The support never answers inquiries.

Edit: when packages are delivered to a Paketstation, you can't pick it up with the tracking number and you need to search your email box for the 'Benachrichtigungscode'. This should be in the app with and it's a big missing feature. ------ One issue though, the internal browser (when trying to enable tontifications to express deliveries) is awful and doesn't scale properly. Please allow us to open the page in an external browser. There's no reason, a web page has to be viewed through the app.

What's new

In dieser Version haben wir kleinere Fehlerbehebungen vorgenommen.
Vielen Dank, dass Sie die Post & DHL App nutzen! Hinterlassen Sie gern eine positive Bewertung, wenn Sie mit der App zufrieden sind.