Post & DHL

Deutsche Post AG

Contains ads

About this app

With the free Post & DHL app, the most important postal and parcel services are at your fingertips at any time and anywhere on your smartphone or tablet - from purchasing stamps or parcel stamps to tracking shipments. As a registered customer, you benefit from additional advantages.

TRACK
• Shipment tracking including barcode scanner
• All shipments at a glance including delivery time and detailed information
• Book all available delivery options for a shipment
• Letter announcement: Free announcement of letters that will be delivered shortly, including envelope photo and push notification
• Show shipment status for letters (e.g. registered mail or priority mail) and goods mail
• Scan matrix codes on stamps before sending and use basic tracking for letters
• Find out more information about the stamp and the motif after scanning
• Save and manage up to 10 programs
• Push notification about the current status of the shipment and new letter announcements
• DHL Live Tracking: Track shipments in real time on a map including countdown and delivery time window

Additionally for logged in users:
• Store and manage up to 100 shipments
• Automatic display of many packages with postal numbers
• Digital notification for delivery to a desired location, to a neighbor or to the branch
• DHL Live Tracking: On the morning of delivery, you will receive a package notification via email and/or push message indicating the 90-minute delivery time window and, for many shipments, an additional notification approx. 15 minutes before delivery

FRANKING
• Purchasing postage for parcel and parcel shipping within Germany, the EU and the world
• Booking function for pick-up orders
• Access to local and online address book to select recipient and sender addresses
• Combine shipping stamps in increments of 10 as needed to create a savings set and save up to 20% on shipping costs
• Payment function via PayPal, credit card or direct debit
• Display of a QR code for free printing of the mobile parcel stamp in branches, at packing stations or at the delivery person
• Display the parcel stamp as a PDF for printing or forwarding as an email
• Cancellation function for purchased shopping carts
• Display of shopping carts from the last 30 days
• Request postage for postcards, standard letters, compact letters and large letters in the app, pay online and immediately use it as a mobile stamp or internet stamp
• Determine the appropriate postage with the help of the postage advisor

Additionally for logged in users:
• Synchronization of DHL Online Franking shopping carts for the last 30 days
• Save your favorites in your DHL customer account

LOCATIONS
• Pack station, parcel box & branch and parcel shop search including information on opening times, offers and distance
• Results as a convenient map & detailed list view
• GPS-assisted search or manual entry possible

PACKING STATION
• Details about Packstation shipments (including collection code)
• Operate app-controlled packing stations via app
• Display of the location where the package is ready for pickup
• Be informed via push as soon as your package is ready for collection at the branch or packing station
• One-time device activation, e.g. by scanning the customer card or an activation code by letter.

MY BRANDS
• All mobile brands for parcels and returns at a glance
• Simply send to packing stations, branches and our deliverers without having to print yourself

MORE
• Display your user data
• DHL customer account:
o Manage your settings for receiving parcels and letters and receive your parcels flexibly, e.g. at the packing station
o By participating in the bonus program, you collect valuable points when sending via online franking and when receiving parcels, which you can redeem for postage and shopping vouchers
• Configuration of push notifications
• Help, Services & Info: FAQs, customer service contact (Facebook or service chat) and further information

Ratings and reviews

In the last 2 years, this App has worked fine. Tracking of letters and packages work well. The only problem in recent months is an error with pick-up instructions and statuses at a packstation. The App showed pick up procedures at a Bluetooth-controlled packstation which didn't work at first. After several attempts, the packstation compartment finally opened. Another Amazon-related problem: I picked up a package, but the Amazon App still showed package not picked up!

No Language Change Option - A Major Oversight! The app provides basic parcel management functions, but the complete lack of a language change option is incredibly frustrating. I can't switch to my native language or even to English, which is unacceptable for a global service in the 21st century. Such a fundamental feature should be available to all users. Hopefully, the developers will address this issue soon.

The DHL app has an annoying flaw: the tracking number does not stay saved. Every time I exit or refresh the app, I have to re-enter the tracking number. I even reinstalled the app, but the issue persists. I’m using a Samsung S24 Ultra, so this is clearly not a device-related problem also I am always logged in so that's not a problem either. Please fix this for a smoother user experience!

What’s new

Liebe Nutzerinnen und Nutzer,
mit dieser Version werden nun auch DeinFach-Automaten unterstützt.
Wir hoffen, unsere neue Version gefällt Ihnen und freuen uns über Ihre Bewertung im Play Store.
Ihr Post & DHL App-Team