
Rohit Padmarao
this is perhaps the worst application I've ever used. many loading screens and failed requests every single time, requiring multiple full app restarts. it takes me several minutes to perform basic functions. Aldi, I'm a software engineer, and I think I can accomplish something better than your entire mobile team given a month and their budget. contact me please, so no one else has to suffer more of their life lost looking at your godforsaken loading screens.
8 people found this review helpful
E-Plus Service GmbH
January 6, 2026
Hellow Rohit, thank you for your review. We are currently optimizing our service systems, which may cause temporary restrictions in the app. We apologize for any inconvenience and ask you to try again later or change your tariff via our Aldi Talk Website. Alternatively, our telephone service team will be happy to help you.

Mario Valerio Dattola
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it's a nightmare trying to paying with a bank account. You get permanently rejected because of alleged "Bonitätsprüfung" on your bank account, although there's no issue with. Then I tried with PayPal, which I use very often, also for payments of big sums: it's my only case where PayPal freezes. I want only to pay ridiculous 9.90 €. Practically they force you to buy a voucher in a Aldi supermarket, like in the stone age but stylish complying with the German stone-aged paper-letters crazyness.
E-Plus Service GmbH
September 4, 2026
Hallo Mario Valerio Dattola, vielen Dank für Ihre Bewertung. Wir bedauern, dass die Bonitätsprüfung nicht zu Ihren Gunsten ausgefallen ist. Ihr Feedback nehmen wir gern mit und prüfen, inwieweit sich in diesem Prozess Optimierungsbedarf ableiten lässt.

Ahmed
the inflexibility, the stupidness and careless attention to details in registering a line is unbelievable. you take more than a day to approve a Registerstation. if something is wrong, you don't send a message with what the user did wrong, so the user has to call your very unfriendly customer support who only replies in German and also actually gives no support at all! absolutely the worst option for a tourist or someone foreign who wants a quick line support.
E-Plus Service GmbH
August 21, 2026
Hallo Ahmed, vielen Dank für Ihre Bewertung. Wir bedauern, dass es bei der Aktivierung Ihrer neuen Rufnummer scheinbar zu Verzögerungen kam und Ihre Erfahrungen mit dem Kundenservice nicht ausschließlich positiv waren. Bitte berücksichtigen Sie, dass sich die Rezensionen hier auf unsere AldiTalk-App beziehen. Können wir Sie hierbei unterstützen?