
Andrew Upton
This App is so temperamental, most of the time it seems to work. But then all of a sudden, it fails to allow you to confirm transactions. If you bank for VR-Bank it's a must, but there has to be a more reliable way to authorise transactions. in contrast, my HypoVereinsbank app, works every time without fail.
4 people found this review helpful
Atruvia AG
August 22, 2024
Hello, we're sorry to hear that you had a bad experience with our app. Your feedback is important to us and has been noted. Our team is constantly working to improve the performance of our app. Greetings from your VR App Team

DaiShizen
- Flag inappropriate
- Show review history
(Something wrong with the app? Somehow it's currently not available. When will it work again. I have to transfer money quickly!) Okay it works now. And I have done my transaction, a bit annoying when the system is down at one point. Also not sure if my payment will be accepted since have done it like 10 hours after the deadline
4 people found this review helpful
Atruvia AG
August 19, 2022
Hello Marcel Baldeau, we understand that it was for you a reaelly unfortunate situation. We hope that everything will work out for you. Best regards your VR Banking App Team

Jannik Gößling
Identification process is broken on Android/Samsung S23 Ultra; when using the App in fullscreen during identification, the Android Navigation Bar at the bottom covers the "continue"-Button after receiving the SMS code. When using the app in pop-out to circumvent it, the "request another code" button covers the input field for the code. Kinda had to manually adjust the window size multiple times which is awkward.
Hello, we're sorry to hear that you had a bad experience with our app. Your feedback is important to us and has been noted. Our team is constantly working to improve the performance of our app. Greetings from your VR App Team