I cancelled my food order. But instead of giving the money back to me, it mistakenly charged me again.... I contacted the customer service many times about it.. They kept on ensuring that the refund is processed, however it never showed up in my credit card!
Won't accept my phone number as valid, both on the website and in the application. Taking to a customer representative did nothing to help. Good luck using this if you're using freedom mobile. -- update contacted support and they manually entered my phone number
Offered me a $5 refund on a $50 error made by burrito boys on college. Foodora was un reachable for a chat and i left a message and never got a reply. Not one of them wanted to take responsibility for the error. You need a picture and remember when you don't check off an item that mean don't worry your gonna get it any way SO a warning to those with allergy us your CAPS when giving instructions under special requests. Going to remove this awful service App
I live in Hamilton 4007 just 10 min from Brisbane CBD yet your app states "sorry no food in your area" why? When we have an abundance and other food delivery sites deliver from stores clayfield to CBD to Hamilton. And we want KFC delivered which your service uses. Please add Hamilton.
Installed in tablet and phone. Will not recognize a valid phone number. I see it is a common problem. I do t think this app works on an Android.
Easy to use. The bad part while paying is that it doesn't transfer you to the bank app and pay thru there
* Performance improvements
* Fix for an issue that might have prevented restaurants from seeing special instructions entered on dishes.