Estimations on delivery are way off and riders are sent sometimes with multiple orders that are not even close in direction. I had a delivery that lasted 30 minutes after the food was picked up from a 10 min max distance, resulting in significant delay. Will avoid in the future. Deliveroo is much better service.
Yeap Worst experience. Even when I put adress it doesnt find any restorunts. Poor quality application that gives you the feeling of a poor constructed company. I will not trust them my food, no. Zero respect to the developer
Delivery estimation times are completely inaccurate. They will accept your order but not advise you that they're unable to find a rider to deliver the order. I waited 80mins before contacting them and they said they still couldn't find a rider so my wait time was another 75mins IF they find a rider
Unprofessional employees calling their customers liars and delivering cold food that is unedible ..what a disgusting company. When complained about food being delivered late they refunded me the delivery fee. Then they cancelled my account because I kept asking for a refund. What a joke. I wonder who these idiots hire.
Terrible first experience. Would strongly recommend veering away. Ordered pizza from down the road (5 minutes walk, lazy I know). An hour later food still hadn't arrived. After opening up a chat with a foodora representative (who was doing her best to be fair), I was told that they pizza place was experiencing unprecedented demand and the food wasn't ready. After calling the pizza place they said it had been ready for 40 minutes. Foodora showed a total lack of accountability, and the thing that really gets me is shifting blame in the hard working hospitality venue (who were lovely). Cancelled the order, and walked to grab it myself. Pizza was awesome. Foodora, not so much.
To begin with the order was delayed from the restaurant. Then the delivery person could not find my apartment. Finally they went on to say that I entered it incorectly. Very disapointed with the service level and professionalism.
We're always working hard to optimize our app with the latest technologies and best new features. This version includes a number of UI/UX improvements as well as stability enhancements.
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