Getsafe

Getsafe Digital GmbH

About this app

Get the confidence to enjoy your life with complete peace of mind – with the right insurance for you. When life gives you lemons, Getsafe is here for you with simple, fair and personalised coverage.

TOP COVERAGE AT GREAT PRICES
We use the latest technology and do not rely on insurance brokers. This means we can offer products that really hit the mark – without breaking the bank.

FULLY FLEXIBLE
Use our app to buy, manage, adapt or even cancel your policies – it couldn’t be simpler.

TAILORED TO YOU
We want you to have the best cover, no matter what happens – so you don’t have to worry. Our insurance policies are easily customisable with extensions and add-ons to suit you.

BY YOUR SIDE 24/7
Our chatbot is always on hand to help, so you can file a claim in the app quickly and easily – no paperwork, no fuss. And if you ever need an extra helping hand, our customer support team is here for you.

IMPORTANT DOCUMENTS IN ONE PLACE
With our app, all of your insurance documents are just a tap away – ready to be downloaded whenever you need them.

STAYING SAFE TOGETHER
Share the love by adding someone to your policy. They will get their own access to the documents in the app and enjoy all the benefits of Getsafe.

INVITE FRIENDS AND GET CREDIT
Invite your friends and receive €15 in credit when they take out their first insurance policy – and they will also get €15!

Which insurance products are available?

In Germany, we cover the following areas: liability and legal, living and mobility, health, finance and occupation.

In Austria, you can take out home and liability insurance with Getsafe.

In the United Kingdom, we offer home insurance as well as buildings and contents insurance.


Getsafe has been reported on by the likes of Bloomberg, Reuters, Business Insider and TechCrunch, as well as German-speaking newspapers Handelsblatt, FAZ and NZZ, and business magazine Wirtschaftswoche.

In 2021, Getsafe received its licence to conduct insurance business from Germany’s financial regulator, BaFin. Getsafe is now one of Europe’s ten largest insurtech companies.

SECURITY
Keeping your data safe and secure is our top priority. Your data is therefore always processed with the utmost care in accordance with the applicable data protection laws.

IDEAS AND FEEDBACK
We are always working on ways to stay on top of our game and improve our app. We would love to hear your ideas and feedback! Perhaps you’ve been dying for a new feature, have found a bug or simply have a question? Feel free to get in touch at [e-mail].

Ratings and reviews

Pretty sure this is a scam. I paid an *annual* premium of 213€ in 2021 for legal insurance. They sent an email notifying a change in the premium to 311€ *monthly.* Have sent regular emails over the past two weeks to customer support to try to confirm whether this was a mistake in their email. Still no response. I guess I just threw my money away for the past year since there's no one on the other end for product support. Beware!

As an app, it's well designed, simple, and straightforward to use. Important information is well presented. As a service, I really wished it provided the full terms and conditions of its products in English, even if they had to put a clause to saying any discrepancies would favor the German language document. I understand it's ultimately a product for Germany, but its English website is what attracted me in the first place, so a bit more of that would be greatly appreciated (at least until I can learn more German). I look forward to household content protection and especially bicycle insurance! Keep up the good work!

App is really slow to load and sometimes doesn't load at all on my phone. It's the only way to access data so this is really frustrating. I have dental insurance, and met all the conditions from the English language descriptions provided (and from questions asked to GetSafe), claim later gets denied as I don't meet some requirements in German. It's clear that despite how it's marketed, it's not actually a proper service if you don't speak fluent German. I'm close to €700 out of pocket.