1.36K reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

RTA S’hail

Every day, a smarter way.

S’hail is your perfect companion when moving around Dubai. It makes travelling quick, simple and hassle free.

S’hail can show you the best public transport routes to take using different modes of transportation available in Dubai, such as Buses, Marine, Metro, Tram, Taxis, e-hailing and even cycling. All of this at your fingertips, thanks to S’hail.

You can use S’hail app as a guest user, but we recommend that you login or create a RTA account to benefit from all of the cool features.

With its clear, user-friendly and intuitive looks, it offers you a smile with a number of ways you can travel around Dubai .

Looking for the fastest or the cheapest route to your destination? or want to know the real time departure time from your locations? Maybe you just wanted to explore new places in Dubai so why not topup your nol cards before you start your journey?

When in Dubai, let S’hail guide you through all of your public transport needs.

Now you can plan your journey to Dubai Expo 2020.

Did you like S’hail? please give us a rating on app stores and also on our Happiness Meter

Updated on
Dec 22, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted
1.36K reviews
Krishanu Srimani (Fake Identity)
February 7, 2023
I would never recommend to download this app. Transactions was made through, but it has been 2 weeks amount still showing as pending. Furthermore, no response over email! Such an awful experience. I wish I could mark them as -5 :(
1 person found this review helpful
Did you find this helpful?
Roads and Transport Authority
February 7, 2023
Apologies for the inconvenience, kindly note that you can register your feedback through our official channels: RTA website: www.rta.ae/CRMPortal, or chat with Mahboub on WhatsApp: 0588009090, or through e-mail: shailsupport@rta.ae
Greg Joiner
February 4, 2023
Use this to book taxis. Only problem is the part to leave instructions for the driver is never read by the driver, so you still get a phone call 10 minutes before from the drive and have to explain where you are.
2 people found this review helpful
Did you find this helpful?
Roads and Transport Authority
February 7, 2023
Thanks for your feedback. For further assistance regarding your observation, please contact us directly on the following email address: shailsupport@rta.ae.
Mathew C
June 28, 2021
Edited: before 5 star. Now 3 star. I was a long time user of Wohjati. Moving to this, though I found it a bit difficult to use in the beginning, it was doing ok. But lately the timings are a joke. Most of the time the bus would've been gone few minutes before or it won't come at all . The live map shows some of the buses correctly but some never arrive. If any of the development team notice this, please check it in al nahda 2 area. The feedback form does not work. I'm using the latest update.
52 people found this review helpful
Did you find this helpful?
Roads and Transport Authority
June 29, 2021
We are sorry to hear that you faced problems while using the S'hail App. Make sure your concern will be raised to our support team. Meanwhile for more assistance kindly contact 600500605 or email shailsupport@rta.ae. List the application/device details, user name, and attach error/problem screenshot.

What's new

Thank you for using S'hail.

We have enhanced our app to make your journey planning experience better. The enhancement included:

- Signing in with UAE Pass for easy and safe access to S’hail features.
- Bugs fixes and label updates.

Like S’hail app? Please rate us in App Stores and on the Happiness Meter.