3.2
1.19K reviews
500K+
Downloads
Content rating
Everyone
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About this app

RTA S’hail


Every day, a smarter way.



S’hail is your perfect companion when moving around Dubai. It makes travelling quick, simple and hassle free.



S’hail can show you the best public transport routes to take using different modes of transportation available in Dubai, such as Buses, Marine, Metro, Tram, Taxis, e-hailing and even cycling. All of this at your fingertips, thanks to S’hail.



You can use S’hail app as a guest user, but we recommend that you login or create a RTA account to benefit from all of the cool features.



With its clear, user-friendly and intuitive looks, it offers you a smile with a number of ways you can travel around Dubai .



Looking for the fastest or the cheapest route to your destination? or want to know the real time departure time from your locations? Maybe you just wanted to explore new places in Dubai so why not topup your nol cards before you start your journey?



When in Dubai, let S’hail guide you through all of your public transport needs.



Now you can plan your journey to Dubai Expo 2020.



Did you like S’hail? please give us a rating on app stores and also on our Happiness Meter

Updated on
Sep 9, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted
3.2
1.19K reviews
Akhtar Edroos
September 3, 2022
Very badly designed app. Not intuitive at all. The designer/developer of this app should be fired. Instead of making the user experience a good one, they've somehow managed to irk users. Full marks for that.
2 people found this review helpful
Did you find this helpful?
Roads and Transport Authority
September 23, 2022
Apologies for the inconvenience, kindly note that you can register your feedback through our official channels: RTA website: www.rta.ae/CRMPortal, or chat with Mahboub on WhatsApp: 0588009090, or through e-mail: shailsupport@rta.ae
Urgent عاجل
September 24, 2022
I missed my flight because of this app. I booked a taxi to the airport & no body call or show up.
Did you find this helpful?
Roads and Transport Authority
September 30, 2022
Apologies for the inconvenience, kindly note that you can register your feedback through our official channels: RTA website: www.rta.ae/CRMPortal, or chat with Mahboub on WhatsApp: 0588009090, or through e-mail: shailsupport@rta.ae
Nishita George
September 22, 2022
Worst app I ever installed. Booked a cab through chat service, didn't receive any call or message. Had to call RTA to get the cab driver name who told me that he didn't have the passenger number hence waited for 10 mins and cancelled the trip. And the result was I had to reach my destination late. In addition to that, the app doesn't work efficiently and non user friendly.
1 person found this review helpful
Did you find this helpful?
Roads and Transport Authority
September 23, 2022
Apologies for the inconvenience, kindly note that you can register your feedback through our official channels: RTA website: www.rta.ae/CRMPortal, or chat with Mahboub on WhatsApp: 0588009090, or through e-mail: shailsupport@rta.ae

What's new

Thank you for using S'hail.

We have enhanced our app to make your journey planning experience better when using S’hail, which includes:


Added ‘Search’ on side menu so you can easily navigate to S’hail services.
Enriched ‘Find my Route’ feature to show bus route numbers.
Enhanced scan QR codes using your device cameras
Fixed some bugs and updated labels.

Like S’hail app? Please rate us in App Stores and on Happiness Meter.