Who is responsible for that ui design? I would have a serious talk with that person. This app from a not so beautiful but useful app to a more beautiful but less usable app. The information is spread all over the screen and harder to find now. Go use some eye tracking to test your app.^^
Why tickets are not in-app available? The app sends you to the navigator for it to show you the tickets and their prices. Tickets' prices should be directly shown during the search and/or also a criteria for the search engine. Moreover the website is not totally mobile friendly and most of the time fails to load the tickets' page or you need to rewrite the same info you wrote for the original search. Use the website directly: app has no added value.
Major issue Every search is fault tolerant, exact matching searches are not possible. This leads to unwanted results in the list of findings. The worst thing is, that you don't see, if it is a wanted result or not in list view. You have to analyze by opening each possible relevant entry.
Why change UI? The app used to be nearly perfect. It didn't look that good but it did what it was supposed to do. And it was simple. Now it looks just flashy but unnecessarily complicated.
App is just like the ÖBB website far from user-friendly. The UI is confusing and slow, you can't purchase inside App and even after you purchased on the website it's not quite sure if you have a valid ticket or not. Also I tried the train notifications (which I wanted to have for a very long time), but the the notification is 1 hour later - maybe the server time is in UTC (GMT 0)? Austria is GMT +1 :D
Tonight me and my friend were sitting Innsbruck HBF waiting chairs. Then two OEBB security come to us and they ask us to show them our tickets or get out of the train station! I showed them my ticket, and I told them my friend is waiting train with me for farewell. And then the OEBB security ask disrespectfully my friend to leave train station. At the same time there was a white man sitting beside us and the security didn't even bother him asking a ticket. This was clear discrimination. Sadly, it's not the first time OEBB security discriminated me.
• design modifications
• push notifications – you can activate notifications for your connection
BusBahnBim App, the mobile timetable information of Public Transport in Styria.
The VBN app: All travel info and VBN mobile tickets - wherever, whenever
Travelling successfully in Berlin and Brandenburg with the VBB “Bus & Train” app