Welcome to the MySECURVITA app
Thanks to the new navigation bar and clear tiles, you can access the service you need even faster.
Proven features in a new design:
- Direct document upload: Submit documents or sick notes via photo or file upload.
- Personal case management: Keep track of all data submitted to us at any time.
- Digital mailbox: Receive mail from us directly in the app.
- Individual data customization: Change your name, address, or other data yourself as needed.
- Chat for insurance-related questions or general questions about our services
- Request certificates (e.g., membership certificate, international health insurance certificate)
- View past communication and chat histories
- And much more
Who can use the application?
- To use certain features, prior registration with your name, insurance number, mobile phone number, email address, and password is required.
- You will receive a QR code from SECURVITA health insurance by mail.
- Scan this QR code and enter a new, individual password.
- All subsequent data changes will also require two-factor authentication.
- Age: 12 years and up
Security & Data Protection
To ensure that only you or persons authorized by you have access, you must securely identify yourself once. We use two-factor authentication to protect your health data. With this process, you will receive your password by mail upon initial registration. Further information on data protection can be found at: https://www.securvita.de/datenschutz-krankenkasse.html
Technical Specifications:
- Minimum version 7
- No devices with modified operating systems
Digital communication and document exchange is now even easier!