Welcome to the digital service of the SECURVITA health insurance company.
MeineSECURVITA combines Jan's chat service with the advantages of an online office. With Jan you can contact us easily, quickly and barrier-free.
Do you have any questions about our services? Jan answers them and forwards your inquiries. No registration is required for general communication with Jan. However, for individual services and functions you need registration.
Applications for benefits, certificates or uploads for documents and photos are available to you in the expanded area after registration. Please note: It is not possible to log in with the access data for our old online office.
Features:
- General information about SECURVITA health insurance without registration
- Chat for insurance questions or general questions about our services
- Upload function for your documents and a mailbox for receiving documents
- Request and submit certificates (e.g. membership certificate)
- Apply for sick pay or submit a sick note
- View past communication and chat histories
- And much more
Who can use the application?
- In order to use individual functions, prior registration with name, insurance number, mobile phone number, email address and password is required.
- You will receive a QR code from SECURVITA health insurance in the mail
- Scan this QR code and enter a new, individual password
- Any subsequent data changes also require two-factor authentication
- Age: from 12 years
Security & Privacy
To ensure that only you or people authorized by you have access, you must provide secure identification once. To protect your health information, we use two-factor authentication. With this procedure, you will receive your password by post when you register for the first time. Further information on data protection can be found at: https://www.securvita.de/datenschutz-krankenkasse.html
Technical data:
- Android 11.0 or higher
- No device with a modified operating system