VitaDock+ for Connect Devices
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Welcome to VitaDock+, Medisana's latest activity and health focused mobile application!
Note: VitaDock+ requires some Android permissions to fully support our sensor devices (Location Permissions) and some features for our advanced Activity Trackers (Access to Calls, Messages, Contacts). Please note that the application may not work properly, if those permissions have not been granted.
Connect your smartphone or tablet to our VitaDock® Online platform and synchronize your vital data. Establish a wireless connection to our range of Medisana® Connect-enabled devices via Bluetooth 4.0 Low Energy.
Can't sign up? When registration of a your new account fails via the VitaDock+ app, please try to register via our website on your browser: Vitadock+ (https://cloud.vitadock.com/signup)
Online Features:
- VitaDock® Online Synchronization
- Supports synchronization across multiple devices
- Available on multiple platforms incl. PC/Mac
Activity Features:
- Your latest results at one glance
- Clearly arranged charts
- All your past achievements in table form
Weight Features:
- View your latest result in the Dashboard
- Weight Chart
- Annotate individual results
Blood Pressure & Oxygen Saturation Features
- Your blood pressure at a glance
- View your present and past BP results
- Note your mood and activity levels
Blood Glucose-Features
- New Dashboard View
- Improved Graphs
- Edit, delete results
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It is our goal to provide an app which meets your needs. Please support us improving VitaDock+. In case you have questions, ideas or are experiencing technical difficulties please contact us:
Web: https://medisana.zendesk.com/hc/en-us
Facebook: www.facebook.com/vitadock
Twitter: @vitadock
Thank you very much
#####################
Your VitaDock Team
Note: VitaDock+ requires some Android permissions to fully support our sensor devices (Location Permissions) and some features for our advanced Activity Trackers (Access to Calls, Messages, Contacts). Please note that the application may not work properly, if those permissions have not been granted.
Connect your smartphone or tablet to our VitaDock® Online platform and synchronize your vital data. Establish a wireless connection to our range of Medisana® Connect-enabled devices via Bluetooth 4.0 Low Energy.
Can't sign up? When registration of a your new account fails via the VitaDock+ app, please try to register via our website on your browser: Vitadock+ (https://cloud.vitadock.com/signup)
Online Features:
- VitaDock® Online Synchronization
- Supports synchronization across multiple devices
- Available on multiple platforms incl. PC/Mac
Activity Features:
- Your latest results at one glance
- Clearly arranged charts
- All your past achievements in table form
Weight Features:
- View your latest result in the Dashboard
- Weight Chart
- Annotate individual results
Blood Pressure & Oxygen Saturation Features
- Your blood pressure at a glance
- View your present and past BP results
- Note your mood and activity levels
Blood Glucose-Features
- New Dashboard View
- Improved Graphs
- Edit, delete results
#####################
It is our goal to provide an app which meets your needs. Please support us improving VitaDock+. In case you have questions, ideas or are experiencing technical difficulties please contact us:
Web: https://medisana.zendesk.com/hc/en-us
Facebook: www.facebook.com/vitadock
Twitter: @vitadock
Thank you very much
#####################
Your VitaDock Team
My review
Review from
Reviews
2.8
5,503 total
5 1,150
4 1,047
3 729
2 615
1 1,962
Dario Rossa
does not support BS436 connect ? or does not work
Joeri Van de Velde
Very unstable app, often doesn't connect to the scale. Latest version doesn't even start anymore! Tried restarting device, uninstalled and reinstalled but nothing works. And why does it need access to my contacts, phone and messages?
Egemen Kaba
My use case: personal scale My phone: LG G5 I like the idea behind this app and the presentation is nice. But... This app can't handle when I don't want to give it permissions to access contacts, sms, telephone or location. There seems to be no error handling or fallback strategies as it crashes every time when something is missing (service disabled or permission not given). Setup and connection to the device is a bit fiddly and not intuitive. I do want to use this app and these issues can be fixed very easily. So please do some bug fixing before implementing new feature people can't use anyway. Found a workaround by enabling just bluetooth and location. It is at least usable now.
Robin Gray
App closes evertime I try and register. Or do anything with it in general. 100% unusable on an LGG5. Registering with Facebook also returned a problem.
Frank Ahrenhold
App works great in the end. Last version change needed a complete uninstall first. I was close to deleting it. You should really fire a few of your developers.
Bisher Saied
Not working after the update
User reviews
Very unstable app, often doesn't connect to the scale. Latest version doesn't even start anymore! Tried restarting device, uninstalled and reinstalled but nothing works. And why does it need access to my contacts, phone and messages?
My use case: personal scale My phone: LG G5 I like the idea behind this app and the presentation is nice. But... This app can't handle when I don't want to give it permissions to access contacts, sms, telephone or location. There seems to be no error handling or fallback strategies as it crashes every time when something is missing (service disabled or permission not given). Setup and connection to the device is a bit fiddly and not intuitive. I do want to use this app and these issues can be fixed very easily. So please do some bug fixing before implementing new feature people can't use anyway. Found a workaround by enabling just bluetooth and location. It is at least usable now.
App closes evertime I try and register. Or do anything with it in general. 100% unusable on an LGG5. Registering with Facebook also returned a problem.
App works great in the end. Last version change needed a complete uninstall first. I was close to deleting it. You should really fire a few of your developers.
Does not connect with my Galaxy S4. Instructions on the website not consistent with the menu of the app. It leads me to setup a profile on the scale AND in the app?! Scale switches off immediately when i try to pair. App design looks good, but that does not help if it SIMPLY DOES NOT WORK!
Now I got connection errors. Mixing up P1 and P2 . I'm returning the scale. Total crapware. App doesn't feel native. Connecting works. But no google.fit integration. This is easy to implement please add it.
Pay attention when setting up or it will not properly link with the account in the app. App UI is based on Pre Material Design. Missing the ability to link with Google Fit so info can be synched from (and to) the service.
Connection is not stable. It would be better if it is possible to download the data to a PC via USB I have deleted the app from my android.
Persistent connection fails during sync on Samsyng S7 with «BW 300 connect». Device visible but progress stop on 10%. After several hours inactivity sync unpredictably goes OK with no special efforts
I just received my product today. And downloaded the app. But during start up. I selected come to vita dock. Nothing happens. Even when i click on i have an account Nothing! If i don't get a reply I'm sending this product back
Some update a while ago must have fixed some things, because lately it connects flawlessly to my S7.
Schrott! Sämtliche Daten werden online verarbeitet! Mann MUSS dem zustimmen. App deinstalliert, Waage und Tracker Armbänder werden umgetauscht
Have to setup a new connection everytime. Badges?? I dont care about those. Just want to monitor my weight!!
Cannot sinc app with device. Support didn't help with anything.
Medisana AG November 30, 2016
Hi Claudiu, please contact our support at servicecenter@medisana.de and we solve your problem. It delivers its promise to register weight. Both for me and my wife. Easy and no hassle.
Cant tap on any button. useless, case no login/register is possible
Please add Google Fit, S Health or any kind of external connection. The whole point of having a smart scale is not having to log your weight yourself. But I do have to do it if I want to log it into a fitness hub. I understand you want to become a fitness hub yourselves, but exclusion and isolation is not the way. Example: I had several Samsung phones. I've decided to buy a Huawei this time though. But then I bought a Samsung Gear S2. And it works perfectly with the Huawei, S Health and even with Google Fit, Withings, training apps etc - and it is an amazing product. This makes me think about coming back to Samsung next time I buy a phone. Because the product is good, it impresses me instead of punishing me for not belonging to the Samsung ecosystem.
App used to work well, however I'm using latest version, and since updating my LG G5 to android 7.0 I can't connect to my blood pressure monitor. I emailed Medusa support, so they are aware of the problem, but no fix yet..... Will update this review when fixed!
Medisana AG February 7, 2017
Hello Jake, sorry for the hassle! According to reports from other users and developers, Android 7.1 addresses a lot of the issues that were introduced with version 7.0. Can you please check if there's an update to 7.1 available for your Android device already? Best regards, the VitaDock Team Printed instructions for BU 550 Connect should be written more clearly! (visti support website) Or even better, you could provide instructional videos in-app. Setting up the Date/Time - somehow would make sense this would be done after reset. Poorly written instructions don't explain clearly the following: 1) unlock the device to green note: don't press the on/off button - that triggers a measurement 2) press and hold S for 3 seconds to enter settings mode; adjust each value by pressing button M, proceed to next value by pressing S Date must be set to enable BT transfers. Create and connect to an VitaDock account. This app requires internet connectivity. These devices are still a bit expensive and are usually shared in-family. I think scenario for switching users and data-transfer for each family member is poorly covered or at least not quite self-explanatory. One should wear shoes of customers who are not familiar with computers. And achieve correct data transfer to their account. (i.e. Grandma and Grandpa measuring Blood Pressure & avoiding accidental upload to wrong account). Using the device for simple measurement (without connection) is easy. On/Off button does it all.
Medisana AG December 11, 2014
Dear Erik, thank you very much for your positive feedback. We really appreciate your honesty and know that we have to improve our descriptions.
It is always very valuable to receive constructive criticism as this is the only way for us to improve within the customers ideas. Please let us know about your further ideas: support@medisana.zendesk.com Medisana AG October 5, 2016
Hi Kirill, thank you for the response. :) Poisoned collaboration The connected products linked to this app are advertised at Thermae2000 (Valkenburg, The Netherlands). In our bathroom there was a 'connected' scale. It's really easy, just launch the app, create an account and step on the scale.. Wait, nothing happens, stand on the scale again, turn off/on Bluetooth manually, reboot the device, try connecting again, get on and off the scale, look at the Bluetooth logo in the VitaDock+ app that keeps on spinning no matter what I try. That's some bad advertising right there.
Medisana AG January 11, 2017
Hi Timmy, in order to help you, we'd like you to write us an email (servicecenter@medisana.de). We look forward to helping you! Stopped linking to scales on S6 Edge App worked perfectly up until 2 weeks ago and linked to scales. Have un-installed and re-installed but without success. App still links to Scales on my wife's S5 phone.
Please, cut the extras and focus on a clean user interface. Badges? Really? I appreciate effort of the developer to continously develop and improve this app, just not the frivolous, non clean and slow responsive interface.
Medisana AG January 11, 2017
Hi, thank you. We appreciate your feedback! :) Worst app ever Doesnt work, dont download, just pass by, trust me
Medisana AG January 11, 2017
Hi Ovidijus, constructive criticism would be much more helpful. If you have any issues, feel free to write us an email to servicecenter@medisana.de. Not synching. Instructions online do not match display on the app.
Słabo... Tłumaczenie słabe, apka niedopracowana, jak na Niemców... Słabo 😉
BROKEN AGAIN: every update it's hoping for the best. Syncing stops AGAIN at 10%. Very unreliable! - - - - - - - - - - Very disappointed. Syncing worked, but after update stops at 10%. Even after reinstalling. So now it's useless. Medisana, fix this please, we have bought your product, give proper software support to your customers. How do you put out these bad updates? Improve your software team and update process.
Medisana AG December 15, 2016
Hi Kevin, please contact us at support@medisana.zendesk.com so we can help you. :) Still no Google Fit support, it's almost 2017 ! After 3 years still no Google Fit support and no multi-device support, what a shame. I bought a second Medisana scale and you cannot connect with more than one scale efficiently, using bluetooth. So the second scale is dead-weight... The new app is dead slow, 62MB in size and more an advertissement to buy other Medisana gear instead of giving a superb user experience. Hence the majority of owners is unhappy with the device and app. A long, long way to go, DON'T BUY !
Medisana AG December 14, 2016
Hello Dag, sorry you're not happy with the products. We've designed the app to be used by one user with a maximum of one device of each type, one scale, one activity tracker, etc. To use two scales, you'll have to pair and unpair the scales when you change them. It'll work and only takes a few seconds more. Sync broken After the last update, my scales again refuse to sync. Again some bells and whistle update that breaks the basic functionality.
Medisana AG December 15, 2016
Hi Martin, thank you for the response, we will pass your feedback on. Please contact us at servicecenter@medisana.de. Useless Confusing and convoluted UI. Unable to pair the fitness tracker with my phone. Girlfriend is using it now: according to the tracker she might sleep 45 minutes one night, 13 hours the next. If you let the app turn on Bluetooth for you, it does not sync with the scale. Only syncs if you first turn Bluetooth on, then start the app.
Medisana AG December 15, 2016
Dear Menno, we ask for passwords containing digits, upper- and lowercase characters and optionally the following special characters: +@#$=._:()!'- Permissions are required for notifications to be displayed on our ViFit Touch Activity Tracker (Caller number or name, etc.). Please contact our support at servicecenter@medisana.de for assistance. Working great This app works excellent both with my IPad and Android phone, no connecting problems I've experienced before. I use it for almost a year now, it's getting better by each update, you obviously work on it, which I appreciate.
Medisana AG December 15, 2016
Hi Svjetla, thank you for the great feedback. :) Medisana AG December 14, 2016
Hi Floor, please contact the support in order to get help (info@medisana.nl). Review deleted
What's New
- Tutorials - Explaining the app's features
- Zendesk Integration - Read FAQs and issue support tickets from within the app
- Manual entry - Enter values for weight, blood pressure, glucose and oxygen saturation manually
- Read daily steps via Google Fit for users without activity trackers
- Improvements in the detail screens (Y-Axis scaling, correlations in landscape view, misc.)
- New design for badges in the dashboard
- Multiple smaller fixes and improvements
Additional information
Updated
July 3, 2017
Installs
100,000 - 500,000
Current Version
2.3.2
Requires Android
4.1 and up
Permissions
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Medisana AG
