nextbike – Bike Sharing

nextbike

About this app

Forgot your bike, missed the bus or got a flat tire? With the nextbike app you can find a bike rental or e-bike nearby anytime and start cycling immediately. Our bike sharing service is available in more than 300 cities across Europe.

To rent a bike, simply choose an available city bike or rental bike in the app, scan the QR code or enter the bike number – then start riding right away. Bike return is flexible at stations or within the flex zone.

The nextbike app gives you everything you need for modern bike sharing and bike rental in one place. Find rental bikes and e-bikes in your city, manage your account, redeem vouchers or contact customer service directly in the app.

With one account you can use nextbike systems in over 300 cities including KVB-Rad in Cologne, WienMobil Rad in Vienna, nextbike Berlin and many more city bike and bike sharing services.

Whether commuting, spontaneous cycling or flexible urban mobility – nextbike makes bike rental simple and convenient.

Ratings and reviews

Most of the time, you can eventually get a bike rented. You may even be able to return it, although you'll often be charged a fee for no reason and have to call to get it fixed. The app crashes, the QR reader doesn't work 80% of the time even in perfect light conditions, and it often shows bikes that simply aren't there. Pair that with the super poorly maintained bikes, and you have a perfect headache for anyone who tries to use it. I've had three broken bikes in a row, and when you realize and try to swap it out, you get charged a fee.

I'm definitely a fan of this service! It's affordable and accessible and the bikes are quite good. I wish there was more of a tutorial inside the app for where you can park the bikes and the options you have because I've had to figure most things out by trial and error (including paying a €20 fee because I thought I was parking the bike right but absolutely was not). Not the greatest UX to protect and guide customers. There are often glitches like the bike lock doesn't open, etc

The bike itself is good and useful, but the whole process of returning it is a nightmare. Most stations are unmarked, and so you see a group of bikes parked so close to the real station but far enough to be counted "outside" and so they overcharge you. On top of that they also have GPS problems in the majority of the times, so you can park correctly and still get fined. The app doesn't show you if it is about to overcharge you or not, which is very stupid. Support takes a long time to answer.

What’s new

We’re constantly working to improve your experiences with our app. This update includes:

• Performance improvements and bug fixes
• Minor design tweaks
• General stability enhancements

Thanks for riding with us!