nextbike by TIER

nextbike

About this app

Find your bike, get on it, and start cycling immediately - around the clock, with your smartphone! All you need is the nextbike by TIER app. It simplifies rentals, returns, and always shows you bikes near you.

To rent, simply select the bike, scan the QR code or enter the bike number - and off you go! You can return your bike at one of our stations or in the flexzone. The map function in the app helps you to find the right return location. With our app you have everything at a glance: manage your customer account, redeem vouchers, discover news, give feedback or contact our customer service.

The app can be used for all nextbike brands. Once registered, you can also ride in other brands. From now on, TIER vehicles will also be displayed in selected cities on the nextbike by TIER app. You can rent these vehicles via a deep link in the TIER app.

Once you register in your favorite city, you can ride a bike in all the other cities, too like e.g. Styr & Ställ in Gothenburg, City Bike Linz, or Arriva bike.

Ratings and reviews

Most of the time, you can eventually get a bike rented. You may even be able to return it, although you'll often be charged a fee for no reason and have to call to get it fixed. The app crashes, the QR reader doesn't work 80% of the time even in perfect light conditions, and it often shows bikes that simply aren't there. Pair that with the super poorly maintained bikes, and you have a perfect headache for anyone who tries to use it. I've had three broken bikes in a row, and when you realize and try to swap it out, you get charged a fee.

Charged me 30 euro for not returning a bike to a station. What is a station? There was no sign of a station. It was just parked on a sidewalk. I took it, then returned 50m away from the starting point. First, make stations look like they are stations, and change the app to be more informative, so that it warns a user, that bike is returned to the wrong place, like apps of other renting companies.

Bikes are great, easy to use and ride. On going issues with unlocking and return. Too many bikes can't be unlocked, sometimes for days. Keep getting charged when bike says returned, but rectified when contacted abs given specific details. Electric bike return isn't simple as unlocking. On screen instructions don't match physical reality. Now being told, when home, that locking completion not done shook getting fined

What's new

The nextbike app is regularly updated by us. Our goal is to improve the app continuously and to provide you with an optimal user experience. In this update we have therefore made the following changes:
- nextbike by TIER branding
- TIER scooters are visible for selected cities
Do you like our app? Rate us, please! Your feedback makes the difference and helps our developers to improve the app continuously.