Its pretty good. But I beleive there should be some alarm system at the end of an hiur or after 1 hour free ride for students. Sometimes due to net failure the app doesnt accept the retyrn and later there are charges attached to the account altgoygh the cycle has been returned
I used it 3 times when I travelled Innsbruck. I loved the concept and the cycles are good. There are lot of points where you can drop your bike, however it's not many as you head out of City center. For ex: I need to walk 900m for my hostel from the nearest stop. The biggest advantage is it runs 24 hours so even if you miss the last bus, you can take this and go safely. I hated the map showing the stations part. It was little confusion and I had to use 2 maps. I wish they integrated with Google maps for easier navigation. Also I wish there was a way to enter destination with who h it'll show the nearest station. Now you have to open the app and manually check.
While the app is not terrible, the rental system is. In Maastricht it is nigh impossible to return a bike to the station without having to call the help desk. Combine this with the fact that helpdesk support is spotty outside office hours and you've got a massive deal-breaker.
Love the nextbikes in glasgow, find them quite handy & easy to use. My only criticism is that quite often the map doesn't display the correct number of bikes at each station, meaning several times I've gone to my nearest station to find there were no bikes, even though the map was still saying there were some there.
I doesnt exactly know for what i was charge off. It is really confusing when you return bike and apps doesnt update that as still counts minutrs. I lost 20 minutes on call to services until application update status
Fed up being told there's free bikes only to find there isn't. At any stop near me. For the last three weeks. And the app won't let me report the problem anymore.
- map update
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