
Manolo Beelke
The customer support is slow and is not answering the questions, but only copy-paste answers, the customers knows already. in my case the monthly payment got an unjustified 50% increase. even contracting is not simple and straightforward. My contract has been cancelled automatically by their system and they were not able to correct it. I needed to send another request. It's complex. I terminated now the contract for that reason.
2 people found this review helpful

Anton A
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Having invoices be accessible in the app would be a nice addition. At least I can see my own name and address, which is very cool.
1 person found this review helpful
RABOT CHARGE GmbH
August 27, 2024
Hallo Anton, regulär sind alle Rechnungen in der App bequem aufrufbar. Im Rahmen des letzten Updates ist es allerdings zu technischen Störungen gekommen. Wir arbeiten aktuell an der Behebung, sodass innerhalb der nächsten Tage alles wie gewohnt funktioniert. Viele Dank für dein Verständnis. Beste Grüße, dein Team von RABOT Energy.