STARFACE

STARFACE GmbH

About this app

The STARFACE Communications Hub for your Android smartphone.

The STARFACE Apps combines powerful high-end business telephony with a seamless integration of instant messaging, voicemail, video chat, and faxing. These UCC features are also available for your Android smartphone.
The STARFACE Apps bundles all communication channels on your smartphone and turn it into the innovative and modern communications center of your STARFACE telephone system.
The Journal keeps you up to date with everything that happens. Who sent you a chat message? Who called you and left a message on your voicemail? You can see everything concerning your STARFACE account. Your STARFACE Function Keys (BLFs) are also available right on your mobile phone, as are instant messaging and the STARFACE address book. The integrated call manager gives you access to a wide selection of functionality and ease-of-use features such as call brokering (toggling), call forwarding and inquiry hold.
The STARFACE App for Android works over LTE and Wi-Fi and directly reduces your mobile phone bill.

Features

Calling
• SIP calls
• GSM calls
• Call-Back by STARFACE PBX
• Call-Through with module installed on STARFACE
• Hold / Toggle
• Blind Transfer / Attended Transfer
• Ad-hoc conference calls

Contacts
• Favorites (Busy Lamp Fields & Direct Dial Keys)
• Access to local contacts
• Access to address book hosted on STARFACE PBX

Function Keys

Instant messaging
• Chat with users on STARFACE PBX
• Group chat with users on STARFACE PBX
• Definition of Chat status und status text

Journal
• Displays all missed events
• Separate lists for calls, voicemails, faxes, and chat messages
• Filter by type
• Call list filter by group

Status
• Enable/disable iFMC
• Enable/disable redirections
• Enable/disable DND

Einstellungen
• Encryption
• Standard call method
• Enable/disable phone features
• Enable/disable chat features

Your forum for feature requests and ideas: https://support.starface.de/forum/board/74-starface-apps/

Requirements for Use:
• A compatible Android device that meets the current technical requirements.
• At least Android 10 or higher
• An activated and functional SIM card must be inserted into the device.
• Google services are required to use the app - e.g. to receive push notifications with the app versions 9.0.0 and newer.
• A stable internet connection (mobile and optionally via Wi-Fi). Note: The use of certain features may require a mobile internet connection.
• Operation of a STARFACE telephone system (minimum of SF PBX version 8.0 or higher)
• For full functionality incl. SIP telephony, a STARFACE App Premium Licence on the STARFACE PBX is required for the particular user.

www.starface.com

Ratings and reviews

The app really is not easy to use as it reacts quite slowly. Answering a call needs like 5 times tapping the answering button until it works. Moreover, it is annoying that in the Quick Call section you will be asked over and over again to share your phone's contacts. Unfortunately, the keypad is in that menu so I need to cancel it every time I want to call somebody. As I use the app for work I need to do that several times per day. Please fix that! Thank you.

Does not ring and always goes into Standby Mode on Android despite all setting setup accordingly

Buggy and terrible UX. Edit (2024-10-23): I updated the App, like the response suggested. Just today I had a "wonderful" experience. It was ringing and I just could not answer an important call from one of our corporate partners. Even after the call declined, it was still ringing in my headset.

What’s new

*Incoming calls are signalled again when the device is locked or the screen is off
*Bug fixes and performance improvements