MEINE TUI – Urlaub & Reisen

41.7K reviews
Content rating
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About this app

The MEINE TUI app puts a holiday expert in your hands – lots of information about your travel destination, tailor-made travel planning and holiday countdown in one app. Plan your unforgettable excursions and experiences from home: The MEINE TUI app gives you access to our entire range of TUI experiences in over 90 countries - from guided e-bike tours to catamaran tours - we'll take you to the most beautiful ones places in the world. Particularly convenient: Many of our experiences include transfers directly from your hotel. And we are also available to you on holiday 365 days a year, no matter what time it is – very simply via the chat function in the MEINE TUI app. Are you already dreaming of your next holiday? Browse through our entire selection of tours, hotels, rental cars, excursions, experiences and tickets.

- Receive useful hints and local tips about your travel destination
- All bookings at a glance
- Anticipation included: with your personal holiday countdown
- Discover and book unforgettable excursions and events in over 90 countries
- Prepare yourself well for your holiday with our travel checklist
- Download your digital boarding pass - this feature is available on most of our flights
- Current information about your transfer times
- Convenient chat function: 24/7 support during your vacation

Manage your bookings
Adding your booking is easy - all you need is your transaction number, name and arrival date.

Personal vacation countdown
Anticipation is the greatest joy! Count down the days until the long-awaited start of your holiday with your personal holiday countdown.

Extras for your flight
Secure your desired seat and start your well-deserved holiday relaxed. Are you traveling with more luggage? No problem! Simply book your additional baggage online. A little tip: Booking in advance is cheaper than at the airport counter. Would you like to drive to the airport in your own car? Then book your parking space near the terminal directly on the airport grounds in the app before you arrive.

Travel Checklist
Start your holiday perfectly prepared! This is not a problem with the practical travel checklist from TUI. In addition to a practical packing list, we have also prepared a document checklist for you. But you can also create your own checklist and fill it with life - so you always have an overview.

Digital boarding pass
Once you've checked in, you can download your boarding pass and save it to your phone - this feature is available on most of our flights. Another service: Take a look at our food and drink menus on board before departure.

24/7 contact option
We are available for you around the clock. You can contact us at any time during your trip via our chat function.

5,000,000 active MY TUI customers
We're celebrating 10 years of MEINE TUI this summer, and not alone, we're celebrating together with 5,000,000 active MEINE TUI customers.

The MEINE TUI app can manage bookings from the following tour operators:
- Airtours
Updated on
Nov 21, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted
41.7K reviews
Christos Tzortzis
October 3, 2022
Just booked a ticket with TUI for the first time and I downloaded the app to upload my tickets...just like I do with every other airline. It took me about an hour to create an account due to the constant errors and I still cannot upload my ticket. This is by FAR the worse airline app I ever used...and I flew some pretty awful airlines in my life. I hope your airplanes are better than your app...or else I am in trouble.
TUI Group
October 4, 2022
Hello Christos Tzortzis, Thank you for your review. We apologize for the inconvenience. In case of such problems, please contact the direct customer support. The MEINE TUI team wishes you a pleasant flight!
Olga Ryabova
July 4, 2022
Nice interface and pictures, but a lot of missing information. The so-called chat has only automatic replies that do not correspond to all the searches. No possibility to have a real chat/ conversation with an assistant. Flight bookings details constantly show a "loading error". Quite a disappointing experience to have no contact person or any other way to get answers to your questions even after booking a (not so cheap) trip.
3 people found this review helpful
Zarathustra Mcalby
August 20, 2022
Basically this app is a nice idea to bundle all the important documents and information in one app. In practice however this app is awful and useless. Flight information isn't loaded correctly. Important information for pick up come also as an SMS where I can read them again. In the app however if I click on the notification the message is gone and I can't even see it again, same with chat messages they are just not shown anymore and weren't answered anyway. Utterly useless
3 people found this review helpful

What's new

Wir arbeiten ständig daran, die App für Sie noch besser zu gestalten. In dieser Version haben wir einige Fehler behoben und die Nutzung optimiert. Updaten Sie die App, um stets die aktuellste Version nutzen zu können.

Wir wünschen Ihnen erholsame Herbstferien und bleiben Sie gesund!