VHV Kundenportal

2.9
191 reviews
100K+
Downloads
Content rating
USK: All ages
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

With the VHV customer portal app you have access to your insurance contracts, invoices and personal data from VHV insurance anytime and anywhere.
Your advantages:
• Quick overview of your insurance contracts, contract data and claims details
• Quick and easy claims reporting for the motor and liability sectors
• Flexible customization of your personal data
• Quickly view and easily download your documents in the mailbox
• Submit documents in seconds: take a photo of the document, send it, and you're done
• Encrypted messaging sent directly from the app to VHV Insurance


It's that easy:
- You register in the app with your name, email address and insurance policy number
- After checking your data, we will send you an initial password
- You enter the initial password in the app – done!

Maximum data security
- Optional activation of 2-factor authentication
- You can find the terms of use and data protection information for the VHV digital customer portal at https://www.vhv.de/meta/datenschutz/datenschutz-general.
Updated on
Oct 1, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and App activity
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.9
189 reviews
Fred R
March 8, 2025
App is not working to start a claim even after last update
Did you find this helpful?
VHV Versicherungen
March 12, 2025
Guten Tag Fred R, vielen Dank dass Sie sich die Zeit genommen haben, uns auf den Fehler hinzuweisen. Besteht das Problem weiterhin? Falls ja, stehen wir Ihnen gerne zur Seite. Bitte wenden Sie sich an unseren Support unter kundenportal@vhv.de, damit wir Ihnen schnellstmöglich weiterhelfen können. Mit freundlichen Grüßen Team Kundenportal
Ember
May 10, 2024
Bei einer Schadensmeldung bricht die App beim Bilder hochladen ab und man muss sich wieder anmelden. Danach muss man von vorne anfangen. Eine Schadensmeldung ist damit nicht möglich.
2 people found this review helpful
Did you find this helpful?
Onur T.
August 24, 2024
Works flawlessly.
1 person found this review helpful
Did you find this helpful?

What’s new

• Download der Finanzamt Bescheinigung
• Download der PHV-Bescheinigung & Mietbescheinigung
• Neue detaillierte Vertragsanzeige für Hausrat
• Zahlungsänderungen für Hausrat & Haftpflicht
• Optimierung App Design
• Allgemeine Anpassung der Usability

App support

Phone number
+495119076363
About the developer
VHV Allgemeine Versicherung AG
kundenportal@vhv.de
VHV-Platz 1 30177 Hannover Germany
+49 511 9076363