
Ray Habashey
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Its a bit all over the place, the menu and log in aren't in the most logical places and there's too much going on. The app shows you the times for the tickets, you buy a future ticket, then shows that it is valid immediately, but I need the ticket hours from now so its misleading.

piet theisohn
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This is the worst papp I had to deal with in a long time. The registration process simply does not work and payment is as problematic. I've found myself shouting and cursing multiple times and missed trains because of this app. The developers should all be fired!
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Julia
Some texts are missing translations (e.g. tickets names, price levels, important information on the route), so easy to make mistakes for foreigners. Price levels don't have descriptions so at all not underdable how they work and what I need to choose. Didn't find possibility to redirect map to google maps. In general app idea is really nice, but hard UX for new users (tourists, foreigners, etc.). Make more usability testings with users and invite me there :)
2 people found this review helpful
Verkehrsverbund Rhein-Sieg
March 7, 2023
Hello Julia, thank you for your feedback. We are constantly working on improvements and will check your points of criticism.