Terrible app that needs to be fixed. There were connectivity issues while on the ship and the app not seeing it was connected without restarting it. It does not display the schedules completely or accurately (we were on the Jewel) for a lot of the shows. No way to see restaurant reservations that were made. I could go on, but not worth it really. Many users have already stated the obvious problems that Norwegian seems oblivious to. I was able to find out more from the daily Freestyle newsletter, so why bother with the app?
Terrible, terrible app. Absolutely the worst app I have ever used. It's obvious they put little money into this app, or the people who made the app. Absolutely wouldn't recommend. If you have someone you need to communicate with,this app won't work for you. Seriously stay away at all cost.
Fix the connectivity issues. We have been on 5 cruises now, had issues on 3 ships. Also please please add a schedule feature so you can plan your cruise by being able to select from the cruise agenda and share with members if your party even in multiple cabins for large groups or families. Add a deckplan of the ship as well.
Was the worse app on my phone. It requires your birthday but you must tab backwords by month and year to your birthday. If you are 70 that is over 800 key strokes. The account balance is not accurate. The reception said to ignore it and use the ships paper account balance.
Disconnected constantly from the ship WiFi network. Only about 50% of messages got through to the recipient. Phone worked maybe 25% of the time. Good for reviewing account charges, daily itinerary, and port info.
The app was good if you wanted to make dinner reservations or to see what is coming up in the day but the messaging service didn't work. We actually got our money back from that. Overall it's ok but would be better if it told the current time of the ship and was more interactive. It does not tell you what you've made plans for and you can't mark what you want to do later.
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