This app definitely comes in handy when trying to communicate with friends or family while on the ship. The messaging service works pretty well but the calling service could be improved. At times calls or messages weren't able to be sent or made. Not really sure if that's an app error or that was just due to the wifi strength on the ship. Definitely give it a try though because it does come in handy!
Not worth the time or trouble. Couldn't stay connected to the ships wifi. Was able to get or send messages for almost all of our trip. Obviously guest services must get numerous complaints because they didn't even ask what the issue was when I said that the internet manager sent me over, they just credited me the $9.99 for all four of the phones I tried the app on. My opinion the app needs to preform more like the touch screens throughout the ship...
There's so much more that this app could (should?) do... Free app, but costs $16 to use on the ship. Don't trust the account charges.. Even the ship crew says to ignore it because it's wrong most of the time.
This app is total garbage. I tried everything and the app wouldn't even function. I restarted the app while connected to the ship's wifi, I paid for wifi, I restarted my phone, I reinstalled the app, all while connected to ship wifi and it wouldn't even get passed the basic screen where it says "connect to ship wifi and restart app". I messed with the app for like an hour trying everything. This app is total garbage. Don't even bother.
At this totally useless! Does not stay connected. Does not have updated information. There's also cost to message with an app. You're better off bringing a set of walkie talkies to communicate with loved ones.
Garbage, garbage. Not worth it. Just came back from my second cruise, second time using it, 3 years apart. Nothing changed. You'd think with all these bad reviews, NCL would do something to correct it. Don't hold your breath. It works OK to keep an eye on what is happening on the ship and keep an eye on your account activities and that is it. DON'T bother using it for messages, phone calls across the ship ($9.99 per phone ). Does not stay connected. Messages rarely making to the designated individual. Phone calls rarely make it. The servers behind the scenes look like they are running on 30 years old machines. Can't handle the load unless it is after midnight. This app, from the communications point of view is not even a beta, more like an alpha. A family of 4 would pay almost $40 for loads of frustration. Grab a walkie talkie and save yourself the hassle. GARBAGE..
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