Very useful! Great app, had great WiFi coverage on the entire Breakaway. The text messaging was great. Instantaneous and reliable. The phone calls weren't very reliable. This app made communication on the ship extremely convenient.
Worked like advertised Three members of family had this app on board The Getaway. Stayed connected via phone or text, able to check account etc. All functions worked well.
Could be so much better The idea behind this app is great, but it's too generic. It should be more personalized, showing, for example, what shore excursions I've signed up for, and the others in my group. It's also buggy. The page showing the list of shore excursions for a port often becomes incapable of scrolling, which makes it useless.
Good, but needs to get better! Worked well on the Getaway in February 2015. However, the text message alert volume could not be changed or increased enough to make it usable (but worked well on my wife's iPhone). The phone ring tone could be changed and the volume increased, so the phone function was OK, and usually reliable. The account review function was good, but did not differentiate between debits and credits, so we still had to get a paper copy of our account statement. Last, as many others have suggested, there should be some way to view reservations made and shore excursions purchased, instead of having to write them down or enter them into another calendar program.
Great that it exists, but lacking It's great that this app exists, but the greatness ends there. Being able to communicate with your party is good, but the connection on the ship (Epic) is spotty, whether due to connection strength or capacity, I'm unsure. It also has no ship map not directions on how to find things.
Non-functional waste of money Coming across this app seemed to be just what my group and I needed, but it did not deliver on what it offered. Just connecting to the wifi and the app while on the ship was a trial. The app would not connect without the wifi, and the wifi would cut out anytime our phones were not actively being used. When you send messages on the app, if it displays that it is 'Sent' that means it is sent out, but will never be received by whoever you sent it to. Only 'Delivered' messages are actually received by anyone. The menus on the app only showed one menu for each restaurant, when they change every day. It would be better if they included the option to view other day's menus so you could plan ahead. This is especially true when your group includes members with dietary restrictions. My party and I tried using this on US, Japanese, and Korean phones, and they all had the same result. My recommendation would be to use walkie talkies instead of spending money on this. This review is based on experience in the Getaway ship in March 2015.