Metrocab is terrible! The app is not bad, although it has trouble finding a lot of addresses. The drivers on the other hand... I constantly have drivers accept my booking, only to drop it a few minutes later. Too often, the cab which accepts the booking is several miles away (from downtown Boston, I'm had drivers in East Boston and Brookline accept my bookings).
Never showed!!! Had a 7am flight and neared a cab cab for 4:30/5am and scheduled it. It never showed! So happy I had a back up plan. Hate using uber, but had to.
App doesn't work, terrible service, they locked uber out of airport Only fancy ubers allowed at airport so they don't burger going at all and thus unavailable
Terrible app for a terrible company You might think that a map tracker to tell you where your cab is would prevent drivers from canceling while they're en route to pick you up, but it doesn't. Cabs in Boston are awful, Metro is no exception, and every time the cab drivers wonder why people are flocking to Uber and Lyft I just laugh in their faces
Horrible The drivers are rude. The dispatch is rude. If you call their number to report, the dispatch picks up and just takes your complaint reluctantly. And that's the end of it.
Hated it Couldn't find my street. Wouldn't accept my address.
- Several bug fixes
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