The Direct Energy App: Energy in the Palm of Your Hand
The Direct Energy App is a convenient all-access pass to your Direct Energy account. The Direct Energy App makes it easy to manage your account from your fingertips. You’ll be able to pay your bill, refer your friends, review your plan information and more!
GETTING STARTED IS SIMPLE:
1. Download the App. It’s free!
2. Log in with the same username and password as your Direct Energy Online Account Manager.
3. Activate PIN or biometric authentication for easier and more secure access.
4. Once you’re logged in, start exploring all the app has to offer.
MANAGE YOUR ACCOUNT:
• PAY YOUR BILL: Schedule bill payments from your credit card or bank account, set up Auto Pay so you don't have to worry about on-time payments, set up paperless billing on your account, or pay directly through the app!
• MONITOR ENERGY USAGE: Analyze your energy usage to make informed decisions that can help you use less energy. Smart meter customers can view daily, monthly, weekly and yearly usage, and non-smart meter customers can view monthly usage.
• SWITCH BETWEEN MULTIPLE ADDRESSES AND ACCOUNTS: If you have multiple service locations, it's now easier than ever to access them all. With a single login, you'll be able to switch between all the service locations in your account.
• PAST BILLS AND PAYMENTS: Get a convenient view of past payments and your billing history.
• PLAN INFORMATION AND DOCUMENTS: View your plan information and supporting documents.
• REFER-A-FRIEND: Get a $50 bill credit for every friend you refer who becomes a Direct Energy customer & your friends get a $50 bill credit, too. Just share your unique Referral ID or your referral link to start earning.
• CONTACT US: The Direct Energy App puts you in direct contact with our friendly customer care agents via chat, email or phone. We’re happy to help with any questions or concerns you may have.