
SSponk
Terrible app, map is loading charging stations aaages, but at least i was using the app without bigger issues until now, cant charge anymore, (i have subscription ) when you swipe to start charging it is just loading and then you get error "payment failed try again or change payment method" when you try to change payment method it is just loading again and never loads it... updated the app, restarted the phone, not solved.

Andrei Gabriel Blaga
Trash app! I went to a charging station in my village and tried to recharge the car, made an account and when it was time to pay i had an error ,,payment failed,, with google pay and adding the card to the app. This is not acceptable as we need power.. but hey, it works just fine via OK app but the price is 1dkk higher. Disgusting!!
2 people found this review helpful
Hi Andrei
Sorry for the bad experience.
Unfortunately we have had an error on our payment-flow. It is now fixed, but it created a lot of inconvenience for you and a lot of other customers. Its very rare that we experience such major bugs, but we did not catch it during testing.
Best regards
/jakob, app-team

Justin
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was working well for a while, now just instant cancels nearly every time I try to charge. the 'error' that was apparently fixed still isn't. when it works the app is fine, would rather just the option to pay with my card at the chargers though. who needs an app to put fuel in their... so why do we need an app for electricity!?!?
5 people found this review helpful