ReSound Smart 3D

GN Resound

About this app

The ReSound Smart 3D app lets you control your hearing aids directly from your mobile device. You can change programs, and make simple or more advanced sound adjustments and save them as favorites. The app helps you learn what you can do and how to do it. It can even help you find your hearing aids if you lose them. Last, but not least, you can have your hearing care professional update your hearing aid programs and send you new hearing aid software without taking a trip to the clinic.


Notes: Please contact your local ReSound representative for product and feature availability in your market. We recommend that the hearing aids run the latest software version. If in doubt, please contact your hearing care professional.


ReSound Smart 3D mobile device compatibility:
Please consult the ReSound app website for up-to-date compatibility information: www.resound.com/compatibility.


Use the ReSound Smart 3D app to:
• Enjoy optimization anywhere with ReSound Assist: Request help with your hearing aid settings from your hearing care professional and receive new settings and software updates.


And use these direct control and personalization options:
• Adjust volume settings on your hearing aids
• Mute your hearing aids
• Adjust volume of your optionally acquired ReSound streaming accessories
• Adjust speech focus as well as noise and wind-noise levels with Sound Enhancer (feature availability depends on your hearing aid model and the fitting by your hearing care professional)
• Change manual and streamer programs
• Edit and personalize program names
• Adjust treble, middle and bass tones to your preferences
• Save your preferred settings as a Favorite – you can even tag to a location
• Monitor the battery status of your rechargeable hearing aids
• Help locate lost or misplaced hearing aids
• Tinnitus manager: Adjust sound variation and frequency of the Tinnitus Sound Generator. Select Nature Sounds (feature availability depends on your hearing aid model and the fitting by your hearing care professional)


For more information please visit www.resound.com/smart3Dapp or the support site via the link in the app store.

Ratings and reviews

The app is pretty easy to use. However, I'm hoping for feedback on how I can make the alarms on this app silent. I was on the other side of the house after putting my hearing aids in the charger, and every minute or so my phone kept notifying me that my right hearing aide wasn't connected. A few notifications would have been fine but I received 10 - 15, at 1 min or less intervals. That's really irritating when your in the middle of doing something and your phone non stops sounds notifications.

ReSound should absolutely be ashamed of their development team and this app. Settings are not sent to the hearing aids. Every night you charge them, they factory reset. Imagine spending time finding a comfortable setting with the frequencies that work best for you, you take the time to save it as a favorite, even giving it a name... awesome. You charge your heading aids over night and pop them in to get ready for your day. The second you step outside you realize they've reset again.

Every time I open the app to adjust my hearing volume, the app takes me through the entire initial connection process which involves putting the hearing aids in the charger two times, among other things. The charger is at home and I usually am not. Then I have to agree to two lengthy consent forms. The whole process to adjust the volume takes about 10 to 15 minutes.

What’s new

This update includes general performance and stability improvements.