
Ken Thomson
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The app now appears to be working - thanks for your kind attention! When I try to view my test results the app tells me my phone number is not registered, and to log in with a number that is not mine. How can this be, when the initial log-in required my correct phone number! Very frustrating, as we are required to use this app! What are we supposed to do? How do we get our information - to know we are well, and not contagious? This app is a big fail!
75 people found this review helpful

Fred
App doesn't work. No test results, can't add passes (errors and says something went wrong). Customer call support number is now defunct, it hangs up after choosing a few options, telling you the number is wrong. Terrible app, yet still needed for covid results and sick report. Useless!
9 people found this review helpful

Cherie Warner
This app is not sufficient to facilitate the government mandates. It does not upload onto my phone, and for many others it gives false readings of Covid-19 status. However, the most unconscionable issue of all is that the customer service line is of absolutely no use; no one answers the calls — regardless of which options are selected! As a result, despite my negative status, I am unable to enter the malls to buy groceries for my family.
539 people found this review helpful