Focus on the app's shopping technolgy PLEASE. You can place an order but then can not view orders. I made an error. Called customer service, who assisted but after 26min still waiting to speak to "payment processing" to give my credit catd "for my protection hello Dick's IT , its the technology that protects the data not who keys the credit card #. So 1978 technology and service.
I used to really dislike this app, but IT definitely stepped up and corrected my very ancient account so I could log in. App is very functional and helpful to have when on the go. If you frequent Dick's Sporting Goods, this is a must have.
I couldn't even get registered and have no idea why. All fields were filled in correctly. The form validation on this app is one of the worst user experiences I've ever had. I just wanted to use it to see my rewards. Garbage.
Keeps telling me my fitbit is connected to another account when I am the only one with this band and with an account. Fix the errors in this app it is getting ridiculous. Feels like this is just another way to keep people from earning a way to save money.
This is one of THE worst shopping apps from a large store! I never rate apps but this one has made me furious on 3 separate occasions. It will take your Rewards if you enter their # and then have any sort of delay, crash, or closing of the app. Also, if you enter a coupon code JUST once- again you better use it fast or it will say "this code had already been used". I have an undergrad degree in MIS, spend hundreds of dollars at this store every yr and can't understand why their app (and Website!) are so bad... go to the Store in person- friendly people who don't double your quantities at checkout for no apparent reason!
App doesn't work, had to call in my order, 2 week ship, couldn't fill my order due to stock, 15% discount with exclusions on a resolition auto-email that if you try to reply to goes to an unmonitored email account. What a terrible shopping experience.
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