4.0
259K reviews
Content rating
Everyone
10M+
Downloads
Content rating
Everyone
Learn more
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About this app

Enjoy the easiest way to manage your accounts and services, with features customised just for you.

Get things done your way in just a few clicks on the du App:

- Check your consumption and balance
- Pay or recharge your line
- Pay or recharge for a friend
- Check for special offers
- Change your plan
- Purchase data and roaming add-ons
- Purchase our products
- Manage your accounts
- Get chat support
- Book an appointment to visit the nearest du store

We update our app regularly to always meet your needs so you can always get things done your way.

Enjoying our app? Rate us or write a review.
Updated on
May 19, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
256K reviews
Elbert Pamintuan
April 12, 2023
Customers service doesn't help much (i think not at all) and asking for high ratings by the end of the call without even solving the issue. They changed my postpaid plan without me knowing. and later i asked to return my plan which i did request many times. But they can't due to the plan im using for years(6) is only limited offer. but instead they offered me with the same fees but rubbish benefits. The worst part is that when you call they'll tell you to visit their shop and vice versa.
217 people found this review helpful
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EITC, du telecom UAE
April 12, 2023
Hi, kindly forward your account number & the details to mobileapp.support@du.ae to check further. Thank you
Wayne Asuncion
May 21, 2026
NEW REVIEW ITS BEEN TWO MONTHS I CANNOT PAY ONLINE VIA THIS APP! I NEED TO VISIT DU STORE TO BE ABLE TO PAY! NOW THINKING TO SHIFT TO OTHER SERVICES! WHAT A WASTE OF TIME! OLD Review The new Du app updates are taking a long time to open. Even making payments via the app is difficult now, and it is not automatically debiting from the saved card. It also constantly shows that the card has expired, even when it hasn't. The initial version of the app was much better than the new update.
10 people found this review helpful
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EITC, du telecom UAE
May 22, 2026
Hi, please accept our apologies for the inconvenience caused. We request you to please share details of your issue with Customer.care@du.ae. We will resolve your concerns with priority.
Arc Gabriel Ocampo
April 21, 2026
I am getting pissed off by the fact that I can't even buy a data anymore in this app! Whenever I clicked the "buy bundle" to make a purchase it just keeps loading and nothing is really showing! before, I was still be able to buy but after some time since I don't buy often cause I don't go out that much and need a data, now that I need it; it's not working properly! I've done all the recommended to fix this, such as: Restart the app, Uninstall the app, Clear cache. It's not helping at all!
16 people found this review helpful
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EITC, du telecom UAE
April 21, 2026
Thank you for downloading our app. We'd love to help you with this issue. We advise you to remove the App then reinstall the latest version from the store, also make sure to update your device’s software too after clearing the cache, then try again to login with UAE Pass option or created username & password initially to get the full access. 💙

What’s new

Bug fixes and general improvements.
Launching App Exclusive Offers for prepaid users on the du app!
Complete simple actions to unlock exciting rewards all in one place.
We keep updating our App regularly to bring you more value every day.
Enjoying our App? Rate us or write a review.
Content rating
Everyone
Learn more

App support

About the developer
EMIRATES INTEGRATED TELECOMMUNICATIONS COMPANY P.J.S.C.
mobileapp.support@du.ae
Dubai Hills Estate, Business Park 2 إمارة دبيّ United Arab Emirates
+971 55 782 2085

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