Bolt: Request a Ride

Bolt Technology

About this app

Tap the button to order a ride, get picked up by a nearby driver, and enjoy a low-cost ride to your destination.

Why choose Bolt?
• Get a comfortable, low-cost ride.
• Fast arrival times, 24/7.
• See the price of your ride before you order.
• Use a range of safety features, e.g. share details of your journey.
• You can pay inside the app (Credit/Debit) or with cash.

Easily request a ride with the Bolt app:
1. Open the app and set your destination;
2. Request a driver to pick you up;
3. See your driver's location on the real-time map;
4. Enjoy the ride to your destination;
5. Leave a rating and pay.

Bolt is available in 45 countries and 400 cities around the world. We rebranded from Taxify to Bolt in March 2019.

Bolt’s mission is to bring fast, reliable and affordable transportation to millions of people around the world, while also helping thousands of drivers support their families. The next time you need a ride, take Bolt!

Earn extra money driving with Bolt. Sign up at https://partners.bolt.eu

Questions? Get in touch via [e-mail] or at https://bolt.eu

Follow us on social media for updates, discounts and offers!

Facebook — https://www.facebook.com/Bolt/
Instagram — https://www.instagram.com/bolt
Twitter — https://twitter.com/Boltapp

Ratings and reviews

My main complaint is that the app & some drivers may not be on the same page. I wanted to compare the app to Uber's service. Downloading and registering the app was an easy process. The problem that I encountered was after booking a ride the driver contacted me & told me that the ride would be double the amount shown by the app. Either the app is providing an inaccurate amount or some drivers are doubling the charge to the customer without Bolts knowledge or consent. I won't use it.

Cars usually don't arrive at your exact location but the app would say car arrived and started ticking the clock that u have 2 minutes free wait time when the car is like 1 block away. It happened multiple times while I was in Lisbon. One has to walk to the car which is an issue if someone has mobility issues, my companion. I think they do it on purpose to charge more on wait time, not ethical or professional.

Unable to create an account. I keep getting a prompt to confirm my phone number, but I never receive a text message, and I get an error when trying the "call back" option. I've tried reinstalling the app, clearing the cache, disabling my VPN, using data instead of WiFi, enabling location, and had multiple emails back and forth with support, but have been completely unable to log in.

What's new

Design updates and app performance improvements
All Bolt rides in Europe are 100% carbon neutral.