Your prices have changed so much and your service and prices were better than uber,now there is no difference. Sad to see this happen but the reason most people starting use this app was because of the low rates😕 and why are you guys charging for the time,service and the distance. This is not ok.
I did an expensive trip with no link to the Estimation (twice the price). Customer support takes 2 days to answer and only give a reduction. They don't seem to be interested in understanding the problem. I will not use this app again..
I like that the response rate has greatly improved. I just have one problem with the app, it still estimates instead of giving me an actual cost. This causes me to always go for the rivals because at least I know the exact amount I will pay. When that is improved, I will give it a better rating.
Your app is not user friendly at all!!! It sucks big time. When a card needs to be added, it keeps saying your bank rejecting your card! All four cards!? Cancelling a ride freezes the whole phone! Way too many glitches to mention. No problems with the driver, but the app needs to be on par with Uber. Please may you do a relevant upgrade!
My driver took a longer route to charge me more,my first day and completely unhappy. Uber is better than taxify in terms of management. You make us complain complain and you don't respond.
Worst customer service ever!!! I received an outrageous price fair on 17th October due to the app's own glitch and the customer service has refused to get back to me!! I'm pretty sure they won't even reply to this review. I was confident in using this app but now this gets a thumbs down from me. Do not use this app!!!!
Bug fixes and improvements
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