Charge Smart MA

Name: Charge Smart MA
Availability: InStock
Rating: 4.46999979019165 (298 reviews)
Author: National Grid PLC

National Grid PLC

298 reviews

Everyone

5K+

Downloads

Everyone

Learn more

About this app

Connect a compatible vehicle or charger to begin earning rebates for charging your EV during off-peak hours in National Grid's Massachusetts electric service territory.

Smart Charging App For Your EV - Reduce carbon - Save money - Earn rewards

Updated on

Jun 1, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties
Personal info, App activity and 2 others
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

291 reviews

Ben Butterworth

March 24, 2026

The app doesn't work. I can log in via the app but it says I don't have an electric account with National Grid (which I do). Customer service has not been able to resolve this issue. Very frustrating. Edit: I've updated my review to 3 stars because the app is functioning although it still doesn't show my electric account as linked in the app (which is a glitch that still needs to be sorted out for user clarity).

National Grid PLC

June 16, 2026

Hi Ben, thank you for your review. We're sorry to hear about the teething issues you're having with the account setup. We hope our team has been able to resolve these but please do reach out if you're still experiencing any difficulties.

Lu Ellen Guenther-Smith

February 28, 2025

The app was working terrific and I was enjoying seeing the savings. Now, when I need to access some of this data for tax purposes, I can't even get into the app anymore. When I log in using my National Gridid login, I get an error message that says ("reason": "could not retrieve at metadata from session"). Very disappointing and very bad timing.

National Grid PLC

March 1, 2025

Hi Lu Ellen, Thank you for your review and apologies for the inconvenience this caused you. The error message you have mentioned was caused by a small bug which lasted a few hours, and a fix has since been deployed. If you are still encountering this issue please reach out to us a chargesmartma@ev.energy and we will be more than happy to assist you

Brendan Sullivan

August 22, 2024

This application doesn't work. After connecting my car and accounts, several minutes later it lost all my information and said I was no longer able to use anything. Spent a other hour reconnecting my Tesla account and registering my car. It the. Refused to pair with my vehicle. And has dropped me from being able to earn energy credits. So despite following all their rules, I am unable to collect the intensives, because it conveniently looses all my information before every payout period.

3 people found this review helpful

National Grid PLC

October 29, 2024

Hi Brenden, thank you for your review! Please reach out to our support team at ChargeSmartMA@ev.energy and they will be able to get you up and running with the Charge Smart MA app. Have a great day - George