Octopus Energy

Octopus Energy

About this app

Manage your Octopus Energy account from your fingertips.

- Keep track of your account balance
- View your recent transactions and billing history
- Manage your payments
- Get help with your account

Ratings and reviews

Logs me out all the time saying "for security reasons we log you out every 6 months". 6 months would be fair enough, but I got a new phone a week ago and it's logged me out twice already. Usually I'm lucky to get two months without a logout. I Wish it could show the Greener nights forecast too, for some reason this is only on their webpage. it's like they don't want their customers to easily get hold of this information. Otherwise it works ok and mostly does what it should.

I had some signing in problems, but Octopus have been active ln helping to resolve that. The app is good and provides helpful information. Since I do not have an in home unit, this is the only way I can track my usage day to day. Yesterday's smart meter readings are often slow to appear. In theory they should be available from shortly after midnight.

Issues controlling our car, but generally good. The majority of the functionality is good, and keeps improving. However, we're on Intelligent Octopus Go and it doesn't work properly charging our Skoda Enyaq. It'll generate a charge schedule and start charging the car at the time it's stated, but then reports that it has failed. It seems to charge the car according to the schedule, but I don't know if it's charging us for the electric at cheap rate, or if it's at the expensive rate!

What’s new

We update our app weekly to bring you the latest improvements, features and bug fixes. As usual thanks for all the great feedback! It helps us improve the app for our customers and hunt down all those pesky bugs.