Octopus Energy

3.7
46.7K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
Learn more
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Manage your Octopus Energy account from your fingertips.

- Keep track of your account balance
- View your recent transactions and billing history
- Pay by card and manage your recurring payments
- Get help with your account
Updated on
May 5, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Device or other IDs
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.6
44.8K reviews
Geraldine Knights
May 11, 2025
I really don't like the latest update. Although including the daily standing charge in each days usage is not a bad thing, now it's really difficult to see the daily breakdown- it's all under my finger tip! If I adjust my finger to be able to see the breakdown then I can't see the date. Before you added all this extra info, a simple tap revealed the usage and the date.
19 people found this review helpful
Did you find this helpful?
Octopus Energy
May 11, 2025
Thanks Geraldine, we’ll continue testing how it displays on different screen sizes and make adjustments. For now you can tap and drag your finger to see the cost breakdown 🐙
James Brooke
May 6, 2026
Since the most recent update the app keeps on asking me to complete the set up of a 'Device'. Specifically an heat pump. I've told the app dozens of times to 'remove device' but each time I restart the app there it is again asking me to 'complete setup' I went to add my Ideal HP290 only to find that you can only add Daikin heat pumps. Ever since then I've been trying to remove the device without any success. Other than that the app is fine for what I need it for.
Did you find this helpful?
matty nipples
May 6, 2026
seems to be an issue with selecting to boost water for say 30 mins, and if you come back to it after a period of time the duration shows as -29 minutes. not sure if it's actually still heating or anything or just an app issue. you need to kill the app to fix
Did you find this helpful?

What’s new

We update our app weekly to bring you the latest improvements, features and bug fixes. As usual thanks for all the great feedback! It helps us improve the app for our customers and hunt down all those pesky bugs.