
Geraldine Knights
I really don't like the latest update. Although including the daily standing charge in each days usage is not a bad thing, now it's really difficult to see the daily breakdown- it's all under my finger tip! If I adjust my finger to be able to see the breakdown then I can't see the date. Before you added all this extra info, a simple tap revealed the usage and the date.
19 people found this review helpful
Octopus Energy
May 11, 2025
Thanks Geraldine, we’ll continue testing how it displays on different screen sizes and make adjustments. For now you can tap and drag your finger to see the cost breakdown 🐙

James Brooke
Since the most recent update the app keeps on asking me to complete the set up of a 'Device'. Specifically an heat pump. I've told the app dozens of times to 'remove device' but each time I restart the app there it is again asking me to 'complete setup' I went to add my Ideal HP290 only to find that you can only add Daikin heat pumps. Ever since then I've been trying to remove the device without any success. Other than that the app is fine for what I need it for.

matty nipples
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seems to be an issue with selecting to boost water for say 30 mins, and if you come back to it after a period of time the duration shows as -29 minutes. not sure if it's actually still heating or anything or just an app issue. you need to kill the app to fix