What it does, it does well. Very easy to see graphics, it loads quick and has a few very useful features, everything always works in the latest version. However it lacks many critical features, like symptom trackers and being able to write a healthcare provider via a look up system (not all my providers are in the contact provider page) also for prescription refills it defaults to the last provider that filled it and that causes delays and denials if that isn't the original prescriber, I should be able to choose. It has unnecessary features like health reminders that hsve nothing to do with me and do not apply. A few improvements are in order.
The company actually contact me for trouble shooting, in reference to my previous review. They solved an issue! But in reality the app is insufficient. It isn't in sync with my actual records. I have EPILEPSY and it claims I have NO medical conditions. Smh! The only reason they are getting more than one star is their customer great service.
UPDATE! The staff at Epic were GREAT! They actually got back to me and helped to resolve my concerns. If after you install the app and you can't get to the Web version any more (like I did), email Epic and they'll help you out! THANK YOU EPIC!!!! The app is a light version of the online version. The email is missing Sent Items and it doesn't allow payments. What's worse is once this is installed, you no longer can go to the online Web version, even after uninstalling the app.
Very helpful app. I wish all my meds weren't duplicated over and over every time I refill them at the pharmacy. Makes med list confusing and cluttered
Can't clear Health Notifications even though they are passed due or have been taken care of. For example Flu shot provided at a clinic can't be added by user and shows up for years after.. Otherwise a useful app...More functionality would be nice...Seems you have slowed down on enhancing this app in relation to the web site.
Latest upgrade makes it unless. My doctor wants me to track my bp weight and sugar. You can no longer do this. It used to be a good app but no more
• Miscellaneous fixes and improvements
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