MyChart

Epic Systems Corporation

About this app

MyChart puts your health information in the palm of your hand and helps you conveniently manage care for yourself and your family members. With MyChart you can:

• Communicate with your care team.
• Review test results, medications, immunization history, and other health information.
• Connect your account to Health Connect to pull health-related data from your personal devices right into MyChart.
• View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you.
• Schedule and manage appointments, including in-person visits and video visits.
• Get price estimates for the cost of care.
• View and pay your medical bills.
• Securely share your medical record from anywhere with anyone who has Internet access.
• Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you've been seen at multiple healthcare organizations.
• Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app.

Note that what you can see and do within the MyChart app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization.

To access MyChart, you must create an account with your healthcare organization. To sign up for an account, download the app and search for your healthcare organization or go to your healthcare organization’s MyChart website. After you’ve signed up, turn on fingerprint authentication or set up a four-digit passcode to quickly log in without needing to use your MyChart username and password each time.

For more information about MyChart’s features or to find a healthcare organization that offers MyChart, visit www.mychart.com.

Have feedback about the app? Email us at [e-mail].

Ratings and reviews

MyChart app is very good as it lists all the necessary information, visits, test results and most importantly letters and medications. Only downfall is that its not interactive, unlike the NHS app. You can't send messages or book appointments unless they have been booked already. Hence have given it a 4 star.

Notification of new test result, then TRs won't display - round in circles. Flaky and inconsistent. On first informing me of an appointment it displayed full info of clinic, physician, etc, but later there's no way to revisit this content. Great shame we have to use an American company to provide this mediocre stuff, but there's probably no alternative this side of the pond. Infantile name for the app.

Not very User friendly. It is very difficult to get back to some of the letters when you want to ask some questions. It works on some letters but not all of them. I find the app quite frustrating. It seems more focused for the Hospital staff rather than the patient..They get to tick all their boxes. Some of the information is really good and is brilliant to be able to view it when it's convenient. Contacting the letter writers is very hit & miss.

What’s new

A new homepage card allows you to opt in to sharing your health data through Care Everywhere. COVID-19 information no longer appears before logging in to your organization. You can now share PDFs from other apps to MyChart. These changes might become available to you after your healthcare organization starts using the latest version of Epic.