
Brennan McKiernan
I have to be honest, I'm not great with technology. My doctor's had told me about my chart for years and I always brushed it off. I prefer old fashioned phone calls to hear a human voice. But once I was diagnosed with type 2 diabetes, I had a lot more questions, I needed more help. MyChart is amazing at organizing my meds, refills, appointments, etc. I get everything I need in one spot. Seeing my test results helps me ask informed questions. Refills are a snap.
868 people found this review helpful
Epic Systems Corporation
November 19, 2024
Thank you for your review! We are glad to hear MyChart is working well for you. Good luck on your continuing healthcare journey!

Jaime Mu
Previous updates have ruined this app. You can no longer schedule appointments for any 'regular' appt. Only for scans, MRI, ultrasounds, mammogram, etc. Extremely unhelpful! Also, the alerts don't come through anymore informing you of upcoming appointments, messages, or test results. These were the BEST features of this app, and now they're gone and/or don't work. They only got 2 stars because I can still see my test results, albeit in the most chaotic way. But that's how it's always been.
138 people found this review helpful
Epic Systems Corporation
October 8, 2024
Many aspects of MyChart are controlled by your own healthcare organization through settings. Please reach out to them for support. You can change the notifications you receive and where they are sent in the Communication Preferences activity in the Menu near Account Settings. If you have more questions, please email us at MyChartSupport@epic.com.

LoLo Hanna
I seemed to have lost a lot of my information because I could not log in. Everytime I tried to log in, I would get a message about try again password or log in does not work. I had the same passwords for all accounts, and I ended up having to uninstall and reinstall the app and change the password. After doing that, I seemed to have lost 3 accounts. It worked fine until this last update
78 people found this review helpful
Epic Systems Corporation
October 18, 2024
We're sorry to hear you're having this issue. Please email the details of this issue to us at MyChartSupport@epic.com, include the details listed here, and let us know which health system you are logging into so we can troubleshoot further. Each health system hosts their own instance of Epic, so we may ultimately need to reach out to them.