MyChart

Epic Systems Corporation

About this app

MyChart gives you access to your test results, appointment information, current medication, immunisation history, and more on your mobile device.

With MyChart you can:
• View your health information
• Stay in touch with your doctor
• Manage your appointments
• Access your family's health information

You must first create an account through your healthcare provider in order to access your information through MyChart. If your healthcare provider is not listed, or if you require support accessing your existing account, contact them directly about accessing your account through the MyChart app.

Want to allow a 3rd party app to access your health record? Visit the following page to learn more.
https://open.epic.com/Tutorial/PatientAuthentication

Ratings and reviews

I am not sure where the issue originates but for the last week or so, I am unable to use the app because it either crashes on login (any linked healthcare epic account) or soon after logging in. I've looked at my battery settings and permissions but nothing jumps out. I've uninstalled, rebooted, reinstalled. Uninstalled, shut down, reinstalled and the issue persists. Hoping it's a known bug and will be fixed at some point.

I have to be honest, I'm not great with technology. My doctor's had told me about my chart for years and I always brushed it off. I prefer old fashioned phone calls to hear a human voice. But once I was diagnosed with type 2 diabetes, I had a lot more questions, I needed more help. MyChart is amazing at organizing my meds, refills, appointments, etc. I get everything I need in one spot. Seeing my test results helps me ask informed questions. Refills are a snap.

Previous updates have ruined this app. You can no longer schedule appointments for any 'regular' appt. Only for scans, MRI, ultrasounds, mammogram, etc. Extremely unhelpful! Also, the alerts don't come through anymore informing you of upcoming appointments, messages, or test results. These were the BEST features of this app, and now they're gone and/or don't work. They only got 2 stars because I can still see my test results, albeit in the most chaotic way. But that's how it's always been.

What's new

You can now give MyChart permission to access Health Connect in the background and sync health data while MyChart is not open. The account settings activity has an updated look-and-feel. These features might become available to you after your healthcare organisation starts using the latest version of Epic.