
Javier Sanchez
Very frustrating to use! have gone through the same steps numerous time and it either cuts out and returns to the start or says the data couldn't be processed now ( no further details offered). I messaged tech support days ago and no reply either. So, because it doesn't save partial progress all i can do is try again and keep my fingers crossed. Utter rubbish, to put it politely!
3 people found this review helpful
Agencia Estatal de Administración Tributaria
March 18, 2026
Gracias por su comentario. Si tiene alguna consulta o error con la aplicación de Cl@ve, puede escribirnos al correo de soporte indicando la misma. soporteapp@correo.aeat.es

John Smith
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first in the options to register is by video and in capital letters it is declared as the best way,as mentioned too in this app. However, clicking on it you discover it is not possible as it will be "available soon".. seriously? Despite the reply it doesn't make clear on the app,so you have to fill in your identity info to THEN discover that. Instead of writing,in English, that it is the highlighted method ONLY for people with DNI. That's the definition of "USER-FRIENDLY".
4 people found this review helpful
Agencia Estatal de Administración Tributaria
March 17, 2026
Gracias por su comentario. La opción de videoidentificación, de momento, sólo está disponible para DNI. Si tiene alguna consulta o error con la aplicación, ¿podría escribirnos al correo de soporte con los datos de su dispositivo y el error o consulta que tiene para buscar alguna solución? soporteapp@correo.aeat.es

Reimond Adam
Useless! I try to log into my mi DGT. Clave doesn't work. Then clave app logs itself out and doesn't accept my support number. Yes it was written to the right way with the E and all the bs that has to be there! And now I have to wait because I got blocked, because this system can't ffff read a number that I write there. It's not a governmental app it's a joke..... I can't believe that in the 21st century we can't have a normal working system to make people's life easier.....
Agencia Estatal de Administración Tributaria
April 1, 2026
Gracias por su comentario. ¿Podría escribirnos al correo de soporte detallando lo que ocurre, junto con los datos que introduce, para buscar alguna solución? soporteapp@correo.aeat.es