2.6
27.7K reviews
Government
10M+
Downloads
Content rating
Everyone
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About this app

Cl@ve is a system to electronically identify yourself in relations with Public Administrations.

If you are not registered in Cl@ve, you can register from this APP.
If you are registered in Cl@ve, you can activate this device with your DNI/NIE by means of an SMS or with your electronic certificate.

Once activated, from this APP you can confirm the authentication requests with Cl@ve Móvil and access the Cl@ve PIN that you request when accessing a procedure. It also allows access to the procedures of the Cl@ve system.

You can access more information about the Cl@ve system at https://www.clave.gob.es/

You can access the accessibility statement in the APP itself and at https://sede.agenciatributaria.gob.es/Sede/accesibilidadAppClave.shtml
Updated on
Feb 3, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.6
27.1K reviews
Javier Sanchez
March 17, 2026
Very frustrating to use! have gone through the same steps numerous time and it either cuts out and returns to the start or says the data couldn't be processed now ( no further details offered). I messaged tech support days ago and no reply either. So, because it doesn't save partial progress all i can do is try again and keep my fingers crossed. Utter rubbish, to put it politely!
3 people found this review helpful
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Agencia Estatal de Administración Tributaria
March 18, 2026
Gracias por su comentario. Si tiene alguna consulta o error con la aplicación de Cl@ve, puede escribirnos al correo de soporte indicando la misma. soporteapp@correo.aeat.es
John Smith
March 18, 2026
first in the options to register is by video and in capital letters it is declared as the best way,as mentioned too in this app. However, clicking on it you discover it is not possible as it will be "available soon".. seriously? Despite the reply it doesn't make clear on the app,so you have to fill in your identity info to THEN discover that. Instead of writing,in English, that it is the highlighted method ONLY for people with DNI. That's the definition of "USER-FRIENDLY".
4 people found this review helpful
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Agencia Estatal de Administración Tributaria
March 17, 2026
Gracias por su comentario. La opción de videoidentificación, de momento, sólo está disponible para DNI. Si tiene alguna consulta o error con la aplicación, ¿podría escribirnos al correo de soporte con los datos de su dispositivo y el error o consulta que tiene para buscar alguna solución? soporteapp@correo.aeat.es
Reimond Adam
March 31, 2026
Useless! I try to log into my mi DGT. Clave doesn't work. Then clave app logs itself out and doesn't accept my support number. Yes it was written to the right way with the E and all the bs that has to be there! And now I have to wait because I got blocked, because this system can't ffff read a number that I write there. It's not a governmental app it's a joke..... I can't believe that in the 21st century we can't have a normal working system to make people's life easier.....
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Agencia Estatal de Administración Tributaria
April 1, 2026
Gracias por su comentario. ¿Podría escribirnos al correo de soporte detallando lo que ocurre, junto con los datos que introduce, para buscar alguna solución? soporteapp@correo.aeat.es

What’s new

Si aún no estás registrado en Cl@ve, puedes registrarte mediante videoidentificación de forma inmediata, segura y sin desplazamientos. Si ya estás registrado en Cl@ve, podrás identificarte con Cl@ve Móvil.

App support

Phone number
+34917575777
About the developer
AGENCIA ESTATAL DE LA ADMINISTRACION TRIBUTARIA
soporteapp@correo.aeat.es
CALLE INFANTA MERCEDES 37 28020 MADRID Spain
+34 917 57 57 77

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