Heymondo - Travel Insurance

Heymondo

About this app

These services will make your life easier while traveling:

24/7 Online doctor chat. Dedicated chat service with specialist physicians.
Free support call. Get in touch with the assistance platform through an internet call.
Incident management. Manage, in a swiftly and simple way, any trip-related incident.
Customer area and policy consultation: Access your data and policy details anytime.

Always close to you. Heymondo

Ratings and reviews

my parents travel to the US every year so we've tried several insurance companies. I can tell that so far this was the best insurance company we've ever contracted and the app was easy to use. it worked really well ( at least the Italian version worked perfectly). I used the option of chatting with a doctor twice and communication was great. after that i called the insurance at their emergency number, the call ended after a while but fortunately they had my phone number. thumbs up!

Problems: "customer support" which is featured prominently on the main page simply did not work for me for at least a day. it just gives an unexpected error. they do sometimes follow up by email but ask you questions with no indication of how to reply there is no claims management in the app for me. it is totally unclear how to file a manual claim. twice on the medical help line they said they'd email me but did not internet call mode simply disconnects if you background it

useless, Google recommends them but they are utterly useless, it takes ages to reply back and then all they inform me is to speak to my airline, they didn't want to help or get involved. I will not be using Heymondo again. The app's appearance is appealing, and everything seemed to be working correctly until I encountered an issue where I was unable to receive support.

What's new

Continued usability and design improvements