Heymondo - Travel Insurance

Heymondo

About this app

These services will make your life easier while traveling:

24/7 Online doctor chat. Dedicated chat service with specialist physicians.
Free support call. Get in touch with the assistance platform through an internet call.
Incident management. Manage, in a swiftly and simple way, any trip-related incident.
Customer area and policy consultation: Access your data and policy details anytime.

Always close to you. Heymondo

Ratings and reviews

Be cautious with these guys. Buying the insurance, in the past, has been inexpensive and easy. I have never tried to make a claim, that would be the true deciding factor for this, however, it's a big red flag when the app, and the website (mobile and desktop) are all buggy. I get an error when trying to purchase, because my end date gets replaced by "invalid date", and there is no way to fix that, also no customer service available (outside of emergencies) on weekends.

The app is now called 'meeting doctors' it says it's 24hrs support but I just logged out from the app because a bot told me that no one is online right now. I am more disappointed about the service than the app. It's been an extraordinary year for me in terms of travel, having covid and other medical issues on two separate occasions but it's super hard to claim anything from them.

I've been using this insurance for one year without problems. After paying for the extension they started giving problems, not covering medical expenses, they asked for documents that I provided and ultimately they started ghosting me. Paid more that 1500€ to be ghosted and find myself and my family without health insurance while travelling. Saying that their behaviour and lack of response it's highly unprofessional it's an understatement.

What’s new

Continued usability and design improvements