i-DE

I-DE Redes Eléctricas Inteligentes, S.A.U.

About this app

Welcome to the App for I-DE Clients

Iberdrola Distribución Eléctrica is now i-DE. A new name, but with the same quality, experience and reliability.

Here you can see your energy consumption, the power you are using or know the time that light will take to return if there is a fault or programmed cut that affects you, in the simplest, fastest and most intuitive way.

At any time and anywhere you can, in one click, have all the information you need to get the most out of your connection to the smart grid


WITH THE CUSTOMERS APP YOU CAN:

● View your daily, weekly, monthly consumption, by invoices or a specific period.
● Download detailed information about your consumption in Excel, CSV or PDF.
● Check if the power you have contracted is adequate by looking at a graph the maximum power demanded and the power contracted.
● Manage contracts of other clients.
● Know if there is a fault that affects you or a cut scheduled for maintenance tasks and improvement of the network. We notify you by SMS or by email.

Also, if you are a "direct toll" customer:
● Subscribe to the electronic invoice.
● View and download your toll invoices.


AND SOON, YOU WILL BE ABLE TO MAKE MUCH MORE ...

Our App evolves constantly, and soon you can count on new features, such as ...

● Send questions
● Perform power measurements, both instantaneously and over a period of time.
● Download consumption and reading certificates.
● Reconnect your power control switch (ICP) if it has tripped due to an overload.
● Request the registration of a new supply
● Report possible fraud.
● And if you still do not have Smart Counter, record a counter measurament.


WHAT IS i-DE?

i-DE is the electricity distributor of the Iberdrola Group in Spain and we are responsible for bringing electricity through our networks to your home and for maintaining the network so that you have good quality power supply.

https://www.i-de.es/conozcanos


MORE INFORMATION

Visit our website: https://www.i-de.es

Ratings and reviews

There are some issues. For example, if you leave the app and come back after a while (a few hours), a pop-up will appear saying that your session will be closed in 15 seconds, while in reality it is already closed and you have to go back to "Home" to log in again.

There's no option to change the language so will continue on Chrome vía the web which will change the language automatically. Shame as their contract is in English. Would have been easier to use the app.

Useless. Doesn't work. Didn't send sms despite repeated attempts. Like other reviews kept telling me my password and NIE were incorrect. Can't really see the point of posting this review as Iberdrolla clearly aren't paying any attention.

What's new

🛠️ Bug fixes to optimise the user experience.