
Nils
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This app insists on connecting to their server to see the eSIMs and change eSIM. This had the unfortunate effect that when you travel, if you don't change eSIM to the destination country *before* you arrive, you cannot change the eSIM when you arrive, *unless* you can get access to a WiFi connection, and that's often impossible in many airports. It shouldn't have to be this way. EDIT: Still have this problem.
75 people found this review helpful
TelcoVillage GmbH
June 1, 2024
Hello Nils, this is an unwanted behaviour of certain devices. We have fixed it on the upcoming APP update, please email our support on help@esim.me to get access to the beta. Apologies for the inconvenience, Your eSIM.me Team

Matthew Daniels
At first it wouldn't recognize the esim as an esim.me card. I had to clear data and reinsert the SIM a few times to even get to the point where you can add profiles. The first profile I added didn't have any issues. A few months later I added a second profile and tried to switch to it. Disabling the old profile crashed the app and after restart it showed no profiles installed. Cleared data and both showed back up but still the old one active. Had to use my old phone running older android to fix.
69 people found this review helpful

Pawel Kocol
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Great concept but it needs a LOT of work. Problem nr 1 . its expensive and doesn't work as intended. Its buggy ,you add profile and can't disable it. You add another profile and can't active it. Problem nr. 2 bought esim that was valid for 30 days and I can't use it because 1profile can't be disabled. App has not been updated in months no bug fixes. Update: after talking to support team I was able to resolve my issue esim is working and my phone has network connectivity.
3 people found this review helpful
TelcoVillage GmbH
April 2, 2023
Dear Pawel, it's a badly defined eSIM profile that cannot be disabled, thus no other profiles can be enabled. Our support eshop@esim.me is happy to advise a workaround. This is is not a Bug we could fix, as it is not in our domain, we would otherwise have already done so. It is the profile provider that would need to correct their profile.