
Nils
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This app insists on connecting to their server to see the eSIMs and change eSIM. This had the unfortunate effect that when you travel, if you don't change eSIM to the destination country *before* you arrive, you cannot change the eSIM when you arrive, *unless* you can get access to a WiFi connection, and that's often impossible in many airports. It shouldn't have to be this way. EDIT: Still have this problem.
73 people found this review helpful
TelcoVillage GmbH
June 1, 2024
Hello Nils, this is an unwanted behaviour of certain devices. We have fixed it on the upcoming APP update, please email our support on help@esim.me to get access to the beta. Apologies for the inconvenience, Your eSIM.me Team

Richard Bischof
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The esim card is a great gadget that does exactly what it is supposed to. The ability to add in an esim to phones that only have psim is invaluable. One issue that came up was that my provider (TMobile) did not understand what this card does. Certainly not on script for their store techs. I had to coach TMobile person extensively to get running. The accompanying App is solid and works though it appears to very occasionally have a little hickup. Bottom line - well worth minor hassles!
25 people found this review helpful
TelcoVillage GmbH
December 27, 2023
Thank you Richard for your insightful review. The T-Mobile eSIM team already have eSIM.me Cards and are full aware about eSIM.me, but it seems that they have not yet educated their store tech. Good to hear eSIM.me eventually does the work it should for you.

Carmen Paolini
Doesn't work at all. With a dual sim it's recommended to use slot 1, but the app keep saying that it can't find the card and asks to reboot the phone, and still doesn't work. On slot 2, it just doesn't download the profile... I don't understand why even bother to check if your phone is compatible before buying the card if it's this unreliable.
73 people found this review helpful
TelcoVillage GmbH
October 22, 2024
We have not had this issue reported to us before, and we'd certainly like to work this through for you. Could you share the details at eshop@esim.me? And any relevant screenshots would be immensely valuable. Thank you.