Made mistake by sending some ERC20 coins they told they have to support these coins but it would take awhile! Sent them a different address to send my tokens back have had a reply they might be trying to take my token! This sucks ass!
Scam alert. Previously it was just MCAP now you are sitting on my ether transfer request for more then 24 hours for my I'd 83b2fd70 kindly clarify your intentions now Counting started in months now 3nd month is going on and they are using some rocket science for which team of capable scientists is being engaged to refund MCAP tokens. No wonder they are either a team of liars/fraudsters or incapable persons both ways they are not good to do business with so please beware before boarding their rocket.
I can't send any of my ETH. They won't fix it. Tried contacting support after a week without my transaction going through, they said try again, and it still didn't work a day later. Useless app that you can send money to, but they hold it forever. EDIT; Why yes, I am including the network fee, there's even an 'include' option. I'm not dense, I just want my money.
I was trying to send 3.6 ETH to trusted recipient. This transaction was for crowd sale use that was limited to 24h. Multiple faild attempts from 8pm until 3 am, even dough I had enough to pay for higher Gas price. After desperately asking for some support no one actually helped, so my efforts to participate was demolished by bad support and non working application that has only one usage to send different tokens. Please be careful when using this app for your business it doesn't work or help for you at all.
It is more than 3 months after providing every details as required by the support team,but no refund or any response received.... Pathetic..
No one helps with clear instructions!!! I used this to convert my ETH from Coinbase to XEM and initially it says it was successful. After a few days it went limbo and I couldn't figure out what to do. I texted support and asked for help but each time their lingo confused me. They said I need to download the XEM wallet and then they will help me. When I did that they said they can't. I don't know what to do and they can't get anyone to help me. Even though I sent snapshots of what happened they don't seems to respond to it but rather in their own understanding. It is very disappointing
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