OTP m-Bank

9.68K reviews
Content rating
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About this app

We update the application regularly, in order to make it better for you. Download the latest version, so as to be able to use all available functionalities.
New functionality has been added: mCash - now you can get cash loan using your m-bank application!

M-banking enables you to access your accounts and execute banking transactions anytime and anywhere, in a simple, fast and secure manner.


- Accounts overview
- Payments, at lower fees
- mCash
- IPS QR Payments
- Cards overview
- Loan and installments overview
- Exchange of foreign currency 24/7, at a favorable exchange rate
- Branches and ATMs locator
- Discount club
- Money transfer
- Insurance buying
- Messages - for communication with the Bank

Thank you for using OTP m-banking!
Updated on
Nov 22, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

9.56K reviews
Ivan Rafailovic
November 29, 2022
It was very good app in previous version, very intuitive. Now, it's little bit confusing, but could be that I will get to use to it over the time. Major problem is that after latest update notifications for app are not working, only through SMS option it's sending info. It's not phone issue, it's app issue and it's really uncomfortable. Edit: Notifications are working again. Issue is fixed.
8 people found this review helpful
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OTP bank Serbia
November 29, 2022
Thank you for contacting us. In order to more efficiently solve the problem you reported, please send us an email to the address stanovnistvo@otpbanka.rs with your personal data. We will do our best to take all the necessary checks as soon as possible.
Ron Hillmar
September 12, 2023
worst bank app I ever used and they can (and will) change your login/phone no/ account name without notice and then you will go thru a lot of trouble to change it back.
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OTP bank Serbia
September 12, 2023
Hello! Thank you for contacting us and we invite you to write to us for all suggestions, remarks and compliments at stanovnistvo@otpbanka.rs or call our Contact Center at 0800232322 on weekdays from 8 am to 8 pm and on Saturdays from 8 am to 1 pm.
Dusan Veselinovic
September 17, 2023
It is not possible to activate the app on a new device. The app reports an error that the account already exists. Otp is a complete mess and needs to be avoided at all cost
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OTP bank Serbia
September 19, 2023
We are sorry if you had a negative experience with our app. Each of your suggestions/remarks will help us to improve our digital solutions according to your needs. That's why we invite you to share specific suggestions with us by sending them to the e-mail address stanovnistvo@otpbanka.rs

What's new

We regularly update the app to make it better for you. Download the latest version and use new app functionalities:
- Savings
- Direct debit
- Download Triglav travel insurance policy
- E-mail address of the personal banker
- Possibility of closing an Avista account

Thank you for using OTP m-banking!