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Excellent and functional. One exception, the new function "potvrda skeniranjem" is not functional for me. gives me a random error prevents me from scanning the qr code so it is not usable at all in this state. Although on my other mobile device it works as expected. probably because of android 9 im using on this one. is android 9 fully supported by this app?
3 people found this review helpful
OTP bank Serbia
January 21, 2026
Thank you for taking the time to evaluate our work, and we are especially pleased that the application meets your expectations. Your answers are important to us, because we use them to further realize your expectations, as well as create experiences tailored to you. Supported Android versions are 8.0 and above.

Duško
What's the purpose of having it when you can't even open it!? It somehow worked until yesterday, now it wont even load. As a serious banking provider this should be a great issue for you, your customers expect reliability, but this is far from it. Customers are dealing with their money in your app, it should be always reliable, robust and ready to work!
32 people found this review helpful
OTP bank Serbia
July 21, 2021
We are sorry if you encounter difficulties using the application. You can write to us via message on the Mbank app. via registered email to stanovnistvo@otpbanka.rs or call 0800 333 338 to support you. The required data is the listed problem, phone model and android version of the same. Thank you.