NissanConnect Services

Nissan Automotive Europe

About this app

The NissanConnect Services app redefines your relationship with your Nissan by allowing you
to connect & control your car with your smartphone.

LIST OF COMPATIBLE MODELS BY PRODUCTION*:
-Nissan LEAF from May 2019
-Nissan Navara from July 2019
-Nissan Juke from November 2019
-Nissan Qashqai from July 2021
-Nissan ARIYA from July 2022
-Nissan X-Trail from September 2022
-Nissan Townstar EV from September 2022
-Nissan Townstar from October 2022
-Nissan Primastar from November 2023
-Nissan MICRA from September 2025
-Nissan Interstar from April 2026
-Nissan Interstar EV from May 2026

Find your production month and year in your registration documents.
Create an account and connect directly from the app to discover all the features.
Activation of services is made a lot easier and directly through the app allowing you to add and activate all services & features.

With the NissanConnect Services app, you can*:

Bring your world to the one of your car:
- Connect laptops, tablets or smartphones to the In-Car WiFi hotspot
- Get information and control your car using your voice.

Drive quickly and easily to your destination:
- Get daily, monthly or yearly reports on your driving
- Plan your trip from your smartphone by sending an address to your car before your journey starts
- After you have parked, the app can locate your position and guide you through the last mile walking

Experience more comfort and convenience:
- Remotely control your horn & lights to always find where you parked
- Easily access Nissan Customer Support & Assistance

Get to your destination more safely and securely:
- Reach for assistance in case of any breakdown directly from your car
- Monitor the usage of your car by parametering alerts of its speed, area or time of driving

Manage the charge and battery level of your Nissan LEAF, ARIYA:
- Set the temperature of your car before starting your journey
- Access & check the battery level
- Start vehicle charging remotely

* The availability of features varies between models and/or grades. For more information, please contact your Nissan dealer or please visit our website www.nissan.co.uk

Ratings and reviews

Although the features of the app are useful, the app is generally pretty slow and unresponsive. Yesterday I got a message in the app saying "privacy mode is on" and since then the app says it can't connect to my car because of this. So now I can't do anything with it. I've been trying to google for help with some progress. I got the privacy mode off again, but now the app shows a message "It can take a couple of hours until your vehicle is fully activated". 5 hours later and no change.

I've had this app for around 2 years and always had issues logging into it! some weeks it works and some weeks it doesn't, I just get the Nissan logo hanging and it doesn't go any further?? it's a very basic app and handy to use but this is so frustrating. edit. it's actually working now and I do quite like the app tbh so great!

Really it's anyone's guess if the app is going to work or not when you open it. Constant maintenance seems to make no changes to the reliability of the app but they have a captive audience so why would they waste their time improving anything? It's currently deciding if it will allow me to even log in. I've closed the app twice but I'm still seeing the spinning wheel of death next to the login button. The other day it spun for over 20 minutes while I was trying to turn on the AC before I gave up

What’s new

Thank you for using NissanConnect Services.

We regularly update the app to provide a consistently good experience.
This update includes:
-Performance improvements and several fixes

The availability of updates depends on your location, model, and model year or grade.